Anna Fordyce
Washington
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy settings. Consistently maintained welcoming atmosphere and effectively managed high stress situations to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
15
15
years of professional experience
Work History
Waitress/Cook
Country Kitchen Diner
01.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sunday School Teacher & Housekeeper
Pleasant View Baptist Church
01.2016 - 01.2024
- Working with children ages 2-16
- Planning Committee for VBS, 7+ years (present)
- Order curriculum/supplies
- Prepare the church for VBS with decorations and lesson plans (present)
- Teach children during VBS and help them with their activities
- Responsible for weekly cleaning
- Managed classroom behavior to maintain safety and promote orderly learning environments.
- Prepared age-appropriate weekly lesson plans aligned with church teachings.
Child Development Class
Parkersburg South High School
08.2010 - 05.2013
- Participated in the Child Development Program, where I cared for children ages infant-4 years old
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Prepared meals for the children
- Prepared lesson plans for the children
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School -
Parkersburg South High School
Parkersburg, WV05-2013
Skills
- Time Management
- Compassionate
- Dependable
- Great organization skills
- Strong Interpersonal skills
- Typing Skills
- Customer service
- Strong multitasking
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
Timeline
Waitress/Cook
Country Kitchen Diner
01.2024 - Current
Sunday School Teacher & Housekeeper
Pleasant View Baptist Church
01.2016 - 01.2024
Child Development Class
Parkersburg South High School
08.2010 - 05.2013
High School -
Parkersburg South High School
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