Residential Escrow Supervisor
Chicago Title Insurance Company
10.2021 - 02.2022
- Direct, manage and oversee the employees within the Residential Department
- Run monthly and quarterly sales reports
- Create a budget for the following year based on the budget and sales results of the previous year
- Create work relationship with clients and maintain them with effective communication
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintain compliance with company policies, objectives and communication goals.
- Mentor newly hired employees.
- Interview, hire and train new employees for Residential Department positions.
- Handle customer complaints, resolved issues and adjusted policies to meet changing needs.