Anna Francisco
Lantana,FL
Summary
Dynamic and reliable driver with a clean record at Transdev, excelling in safe vehicle operation and customer service. Proven ability to enhance client relationships and optimize routes using GPS technology. Recognized for maintaining high cleanliness standards and training new drivers, contributing to a professional and efficient team environment.
Overview
13
13
years of professional experience
Work History
Driver
Transdev
West Palm
08.2017 - 10.2025
- Operated vehicles safely and efficiently, adhering to all traffic regulations.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Assisted passengers with boarding and disembarking, providing exceptional customer service.
- Maintained accurate logs of mileage, fuel usage, and maintenance activities.
- Navigated various routes using GPS technology to optimize travel time.
- Communicated effectively with dispatch regarding delays or issues during transit operations.
- Trained new drivers on safety protocols and operational procedures to enhance team performance.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Drive safe in inclement weather.
- Accept co-pays from clients.
- Count co-pays at end of shift.
Cashier
Wendys Fast Food
Boynton Beach, FL
10.2012 - 12.2018
- Maintained cleanliness and organization of dining area and workstations.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Deli Clerk
Publix
Boynton Beach, FL
02.2015 - 03.2018
- Prepared deli items, ensuring freshness and quality standards were met consistently.
- Assisted customers with product selection, providing knowledgeable recommendations and exceptional service.
- Maintained cleanliness and organization of deli area, adhering to safety and sanitation guidelines.
- Operated slicers and other equipment safely, following proper procedures for usage and maintenance.
- Monitored inventory levels, restocking products as needed to ensure availability for customers.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience in the deli department.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
- Trained new deli clerks, enhancing team's efficiency and service quality.
Education
No Degree -
Olympic Heights
Boca Raton, FLHigh School Diploma -
Quantum High School
Boynton Beach, FL2015
Skills
- Safe vehicle operation
- Customer service excellence
- Route navigation
- Vehicle maintenance checks
- Accurate logging practices
- GPS technology utilization
- Effective communication skills
- Training and mentoring drivers
- Incident reporting and resolution
- Client relationship development
- Cleanliness and organization standards
- Problem-solving in transit operations
- Safety protocol adherence
- Fuel efficiency tracking
- Professional demeanor maintenance
- Vehicle inspection procedures
- Emergency response preparedness
- Co-pay handling and reconciliation
- Time management
- Valid Driver's license
- Clean driving record
- Punctual and reliable
- GPS and route planning
- Safety protocols
- Defensive driving
- Navigational systems and GPS
- Vehicle inspections
- Transportation
- Traffic law observation
- Vehicle maintenance
- Commercial driving
- Inclement weather driving
- Accident prevention
- DOT compliance
- Language fluency
- Attention to detail
- Friendly and outgoing
- Verbal and written communication
- Map reading
- Patience and tact
- Emergency response
- Daily logging
- Driving and transportation
Timeline
Driver
Transdev
08.2017 - 10.2025
Deli Clerk
Publix
02.2015 - 03.2018
Cashier
Wendys Fast Food
10.2012 - 12.2018
No Degree -
Olympic Heights
High School Diploma -
Quantum High School