Anna Franklin
Burlington,NJ
Summary
Resourceful Financial Analyst with progressive financial industry experience across auditing, financial controls, budgeting, accounting and tax specialties. Strong leader with excellent motivation and communication skills to build and manage high-performing teams.
Overview
5
5
years of professional experience
Work History
Business Risk Analyst
Canon Financial Service
Mount Laurel, NJ
11.2020 - Current
- Leveraged comprehensive understanding of the marketplace to process lease terminations and credit/rebill requests effectively
- Communicated with clients, reviewed contracts, and played a mentoring role for new hires, showcasing strong interpersonal skills
- Analyzed customer data for lease deals, ensuring accuracy and compliance, demonstrating attention to detail
- Create, submit, and resolve PO Requests and invoice issues
- Assessed current internal controls for the organization's financial systems.
- Implemented operational vision for data analytics and reporting, including identification of key requirements and continuous improvement opportunities.
- Maintain budget trackers, assist with invoice payment and approvals, change order submissions and approvals.
Customer Service Specialist
Canon Solutions America
Burlington, NJ
09.2019 - 10.2020
- Assisted customers with payments, upheld quality control policies, and performed routine account actions
- Upheld strict quality control policies during customer interactions.
Education
Master of Business Administration - Management
Rowan University, Rohrer College of Business
12.2023
Bachelor of Science - International Studies/Economics
Rowan University
05.2019
Skills
- Bilingual in Spanish, Proficient in reading and writing
- Intermediate knowledge in Sales Force
- Report Preparation
- Risk Assessment & Mitigation
- Cash Management
- Excellent Interpersonal Skills
- Customer Relationship Development
- Budget Development
Websites
Professional Development
- Women in leadership Canon Financial, 2022, Present
- Networking Committee Canon Financial, 2022, Present
- Student Ambassador Rowan University, 2015, 2017
- Accenture internship day Rowan University, 05/2023
Languages
Spanish
Native/ Bilingual
Timeline
Business Risk Analyst
Canon Financial Service
11.2020 - Current
Customer Service Specialist
Canon Solutions America
09.2019 - 10.2020
Master of Business Administration - Management
Rowan University, Rohrer College of Business
Bachelor of Science - International Studies/Economics
Rowan University
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