Anna Gatto
Madison,IL
Summary
Driven and committed with a proven track record at Gatto's Restaurant & Bar, excelling in customer interaction and multitasking. Mastered problem-solving and creativity in self-run business, enhancing service quality. Skilled in verbal communication and maintaining high customer satisfaction, demonstrating exceptional organizational abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lash Lift + Tint Technician
Self-employed
Western Springs, IL
04.2022 - Current
- I took a class to become certified in this service.
- I learned to find my own clientele and ensure success in a self-run business.
- Inspected materials and equipment regularly to check for potential hazards and defects.
- Managed quality control and maintained high level of customer satisfaction.
Restaurant Server + Hostess
Gatto's Restaurant & Bar
New Lenox, IL
06.2022 - 01.2025
- This is a family-owned restaurant that I have worked at for years.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Greeted and seated customers promptly, courteously, and professionally.
- Maintained polite and professional demeanor to customers to encourage inquires and order placements.
Sales Associate
Tropical Smoothie Cafe
Hodgkins, IL
05.2023 - 08.2023
- Built and maintained relationships with peers and management to drive team success.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Education
Some College (No Degree) - Nursing
University of Wisconsin, Madison
Madison, WISkills
- Works well under pressure
- Customer interaction
- Multitasking and organization
- Attention to detail
- Verbal and written communication
- Problem-solving
Certification
- Lash Lift + Tint Certification
References
References available upon request.
Timeline
Sales Associate
Tropical Smoothie Cafe
05.2023 - 08.2023
Restaurant Server + Hostess
Gatto's Restaurant & Bar
06.2022 - 01.2025
Lash Lift + Tint Technician
Self-employed
04.2022 - Current
Some College (No Degree) - Nursing
University of Wisconsin, Madison