Anna Gaytan
San Francisco,CA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Information Technology Services
University of San Francisco
08.2024 - 05.2025
- Provided technical support to end-users for hardware and software issues, resolving of tickets within SLA timeframe.
- Provided training sessions on various IT topics/tools/systems to end-users or colleagues.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Concession Stand Worker
Petco Park Baseball Stadium
04.2021 - 04.2023
- Maintained cleanliness and organization of concession stand area to ensure a safe and pleasant environment for customers.
- Operated cash register accurately and efficiently, handling transactions with speed and accuracy.
- Managed busy periods effectively by prioritizing tasks and maintaining a fast-paced workflow.
- Collaborated with team members to ensure smooth operations during events or busy periods.
- Delivered exceptional customer service, resolving complaints and enhancing guest experiences.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
Education
Electrical Engineering - university
San Francisco State University
San Francisco, CA05-2027
High school diploma -
Montgomery High School
San Diego, CA05.2023
Skills
- Fluent in two languages (english and spanish)
- Organization and time management
- Effective problem resolution
- Customer service
- Effective communication
- Operational efficiency
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Information Technology Services
University of San Francisco
08.2024 - 05.2025
Concession Stand Worker
Petco Park Baseball Stadium
04.2021 - 04.2023
Electrical Engineering - university
San Francisco State University
High school diploma -
Montgomery High School
Similar Profiles
Ellis RichburgEllis Richburg
Environmental Health & Safety Student Assistant at University of San FranciscoEnvironmental Health & Safety Student Assistant at University of San Francisco
HAMPTON THOMPSONHAMPTON THOMPSON
Graduate Assistant Coach at University of San FranciscoGraduate Assistant Coach at University of San Francisco
GN NiereGN Niere
Inpatient Psychiatric Nurse at University of California, San Francisco (UCSF)Inpatient Psychiatric Nurse at University of California, San Francisco (UCSF)
QUINN FINERTYQUINN FINERTY
Leasing Professional / Assistant Manager at Greystar Real Estate PartnersLeasing Professional / Assistant Manager at Greystar Real Estate Partners
Sophia ConibereSophia Conibere
Teacher's Assistant at Grand Kids Learning CenterTeacher's Assistant at Grand Kids Learning Center