ANNA GORDEEV
Temple,TX
Summary
Accomplished Clinical Supervisor with a strong track record at Georgetown Pediatrics & Family Medicine, specializing in team supervision and optimizing clinical quality outcomes. Expertise in EMR/EHR systems enhances operational efficiency while exceptional interpersonal skills drive superior staff training and patient care standards. Committed to excellence and continuous professional development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Georgetown Pediatrics & Family Medicine
Georgetown, TX
12.2023 - Current
- Supervised and mentored a team of 6 medical assistants, ensuring proper adherence to clinical protocols and standards of care.
- Oversaw staff training on new medical procedures, equipment, and patient care practices.
- Managed inventory and ordering of medical and laboratory supplies for the clinic.
- Conducted performance evaluations and assisted in hiring, onboarding, and training new clinical staff.
- Ensured compliance with HIPAA, OSHA, and CLIA regulations.
- Coordinated daily workflows, handled patient inquiries, and acted as a liaison between medical staff and patients.
Lead Certified Clinical Medical Assistant
SVT Health & Wellness
03.2019 - 08.2023
- Responsible for supervising a team of 9 Certified and non Certified Medical Assistants
- Responsible for medical and laboratory supply ordering for all 3 clinics
- Ensure all MA's and CCMA's are trained in the latest medical procedures, protocols and patient care
- I had the privilege of serving as a member of the hiring team and was entrusted with the responsibility of training new medical assistants
- Develop and maintain daily logs ensuring efficient documentation
- Oversee the maintenance of medical office equipment, including safety checks
- Serve as point of contact for patient and staff inquiries and complaints
Metal Health Assistant
The Center/ PRIDE
02.2009 - 11.2021
- Provided direct assistance to mental health clients in their home settings and in the community
- Developed individualized treatment plans and provided case management services for clients
- Coordinated with other healthcare professionals to ensure clients received appropriate mental health services
- Documented client progress and maintained client records in accordance with HIPAA regulations
- Developed and implemented activities designed to improve clients' social and emotional wellbeing
- Assisted clients in developing coping skills and strategies to manage mental health symptoms
- Participated in weekly supervision and professional development meetings
Certified Clinical Medical Assistant and Patient Services Representative
SVT Health & Wellness
03.2016 - 03.2019
- 7+ years of experience as a Medical Assistant and Patient Services Representative in a fast-paced medical office
- Demonstrated ability to work with a wide variety of patients from diverse backgrounds
- Skilled in gathering accurate patient information and updating medical records timely and efficiently in accordance with HIPAA standards
- Experienced in scheduling and coordinating patient appointments
- Adept at answering calls, triaging patient concerns, and relaying messages to the appropriate personnel
- Excellent organizational and time management skills with the ability to multitask
- Proficient in using electronic medical records systems
- Assist physicians with patient care, including taking vital signs, collecting specimens, performing injections, and administering medications
Administrative Assistant/Case Manager
ResCare Inc.
04.2010 - 08.2011
- Supervised and mentored a team of 6 medical assistants, ensuring proper adherence to clinical protocols and standards of care..
- Oversaw staff training on new medical procedures, equipment, and patient care practices.
- Managed inventory and ordering of medical and laboratory supplies for all three clinics.
- Conducted performance evaluations, and assisted in hiring, onboarding, and training new clinical staff.
- Ensured compliance with HIPAA, OSHA, and CLIA regulations.
- Coordinated daily workflows, handled patient inquiries, and acted as a liaison between medical staff and patients.
Education
High School Diploma -
Nikolaevsk Elementary/ High School
NikolaevskCCMA and CPT -
National Healthcareer Associations
Skills
- Time management
- Cleanliness and organization
- Attention to details
- Interpersonal and computer skills
- Professional appearance, attitude and conduct
- Motivated self-starter with a strong desire to learn and progress
- Phlebotomy and CLIA Waived testing
- Injections and immunizations for adult and pediatric
- ECG
- X-rays
- EMR / EHR
- Quality controls
- Medical records management
- Improving clinical quality outcomes
- Organizing staff schedules
- Clinical instruction
- Team supervision
- Staff education and training
- HIPAA
Certification
- Certified Clinical Medical Assistant
- Certified Phlebotomy Technician
Languages
English
Professional
Russian
Native/ Bilingual
Timeline
Clinical Supervisor
Georgetown Pediatrics & Family Medicine
12.2023 - Current
Lead Certified Clinical Medical Assistant
SVT Health & Wellness
03.2019 - 08.2023
Certified Clinical Medical Assistant and Patient Services Representative
SVT Health & Wellness
03.2016 - 03.2019
Administrative Assistant/Case Manager
ResCare Inc.
04.2010 - 08.2011
Metal Health Assistant
The Center/ PRIDE
02.2009 - 11.2021
- Certified Clinical Medical Assistant
- Certified Phlebotomy Technician
High School Diploma -
Nikolaevsk Elementary/ High School
CCMA and CPT -
National Healthcareer Associations
Similar Profiles
Christy ShipleyChristy Shipley
Medical Biller at Liberty Pediatrics and Family MedicineMedical Biller at Liberty Pediatrics and Family Medicine
YEIMI CRUZYEIMI CRUZ
Medical Assistant at Houston Family Medicine &PediatricsMedical Assistant at Houston Family Medicine &Pediatrics
Fallon ReedFallon Reed
Certified Medical Assistant at Christian Family Medicine And PediatricsCertified Medical Assistant at Christian Family Medicine And Pediatrics