Highly skilled, adaptive, analytical Marketing / Business Development and Operations Manager.
Overview
29
29
years of professional experience
Work History
Manager of Operations
Solea Wellness
03.2023 - Current
Implemented escalation procedures to effectively handle time-sensitive issues.
Hired and trained new employees
Handled problematic customers and clients to assist employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Delivered business strategy and developed systems and procedures to improve efficiency
Directed strategic workforce planning and performance management.
Sales Executive
Propy Inc
09.2022 - 03.2023
Responsible for statewide sales of SAAS-driven blockchain enabled technology platform for Real Estate transactions
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Marketing Manager
Rising Global Realty
01.2021 - 09.2022
Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
Developed consumer-tailored print marketing materials for targeted distribution.
Designed, implemented and enhanced national marketing initiatives to maximize outreach and product sales.
Reviewed historical data and secure customer information to advise strategic campaign development.
Social Media Manager
Italkraft
06.2018 - 12.2021
Composed daily posts for social media and helped build corporate presence on Instagram.
Coordinated creation and deployment of videos, social media posts and other marketing collateral.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Client Manager
Market Hustl
01.2018 - 05.2018
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Built relationships with customers and community to establish long-term business growth.
Business Development Representative
Funky Yoga
01.2014 - 02.2018
Composed email campaigns, implemented and managed ambassador program
Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
Onboarded new brand ambassadors efficiently by developing database listings, uploading information and defining related lists.
Small Business Owner
Shanti Jivas
01.2004 - 03.2010
Promoted business via social media to generate leads and maximize brand identity.
Maintained up-to-date administrative records to monitor operational conditions.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Executive Assistant
Mest Bank
01.1995 - 05.1998
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized and updated schedules for executives.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Education
MBA - Marketing And Management
University of Miami
Miami, FL
05.2003
Associate of Science - Business
West London College
London, UK
06.2000
Bachelor of Arts - Multicultural Communication
University of Moscow Academy of Education
Moscow, Russia
05.1998
Skills
Product Development
Administration
Analytics Monitoring and Evaluation
Social Media Content Creation
Market Analysis
HTML, CSS
Website Design
E-commerce
Blockchain, Cryptocurrency, Web3
Google Analytics
CRM
Staff Management
Logistics
Corporate Communications
Customer Relationship Management
Strategic Planning
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Manager of Operations
Solea Wellness
03.2023 - Current
Sales Executive
Propy Inc
09.2022 - 03.2023
Marketing Manager
Rising Global Realty
01.2021 - 09.2022
Social Media Manager
Italkraft
06.2018 - 12.2021
Client Manager
Market Hustl
01.2018 - 05.2018
Business Development Representative
Funky Yoga
01.2014 - 02.2018
Small Business Owner
Shanti Jivas
01.2004 - 03.2010
Executive Assistant
Mest Bank
01.1995 - 05.1998
MBA - Marketing And Management
University of Miami
Associate of Science - Business
West London College
Bachelor of Arts - Multicultural Communication
University of Moscow Academy of Education
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