Hayden Strong
West Jordan,UT
Summary
Proven leader at Anagraphica, adept in staff management and process improvements, significantly enhancing team performance and customer satisfaction. Skilled in decision-making and teamwork, successfully managed cross-functional projects, achieving financial targets and quality standards with a focus on innovative solutions and employee development. Very fast learner who wants to work hard everyday, learn as much as possible to be the best possible version of myself to help everyone be successful.
Overview
9
9
years of professional experience
Work History
Manager of Operations
Anagraphica
06.2015 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Managed cross-functional teams for successful project completion and timely delivery.
Education
High School Diploma -
Herriman High School
Herriman, UT07.2017
Skills
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Staff Management
- Effective leader
- Staff training/development
- Quality Assurance
- Inventory Tracking and Management
- Product Development
- Employee Development
- Process Improvements
Timeline
Manager of Operations
Anagraphica
06.2015 - Current
High School Diploma -
Herriman High School
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