Anna Haf
Ann Arbor ,MI
Summary
Attentive employee offering remarkable service history over diverse job background. Creative and outgoing with expertise in event organization, social media, working efficiently, and maintaining a strong relationship with both employers and customers.
Overview
4
4
years of professional experience
Work History
Event Assistant
Bloom Floral & Event Design
2020.06 - Current
- Performed event coordination for larger parties and gatherings.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Assisted in event operations to keep running smoothly.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Worked quickly and efficiently to keep the event set-up timely and organized
Barista
Horton Bay General Store
2022.06 - 2023.08
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of drinks with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
Barista
That French Place
2019.06 - 2021.08
- Pleasantly interacted with customers during hectic moments to maintain quality customer service
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized experiences, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of products, services, and merchandise.
Education
Communication And Media
University of Michigan
Ann Arbor05.2027
High School Diploma -
Charlevoix Middle/ High School
Charlevoix, MI06.2023
Skills
- Accuracy and Efficiency
- Organization of People and Products
- Thoughtful Customer Care
- Effective Time Management
- Reading Comprehension
- Preparing for Events Efficiently and Effectively
- Creative Solutions
- Brand Marketing
- Health Department Regulations
Accomplishments
In 2022, I received the Youth Award from The Women's Resource Center of Northern Michigan. I received this award for my work advocating sexual health education for youth and my time spent on the Charlevoix County Youth Advisory Committee.
Timeline
Barista
Horton Bay General Store
2022.06 - 2023.08
Event Assistant
Bloom Floral & Event Design
2020.06 - Current
Barista
That French Place
2019.06 - 2021.08
Communication And Media
University of Michigan
High School Diploma -
Charlevoix Middle/ High School
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