Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anna Haf

Ann Arbor ,MI

Summary

Attentive employee offering remarkable service history over diverse job background. Creative and outgoing with expertise in event organization, social media, working efficiently, and maintaining a strong relationship with both employers and customers.

Overview

4
4
years of professional experience

Work History

Event Assistant

Bloom Floral & Event Design
06.2020 - Current
  • Performed event coordination for larger parties and gatherings.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Assisted in event operations to keep running smoothly.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Worked quickly and efficiently to keep the event set-up timely and organized

Barista

Horton Bay General Store
06.2022 - 08.2023
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created wide variety of drinks with consistently positive customer satisfaction scores.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.

Barista

That French Place
06.2019 - 08.2021
  • Pleasantly interacted with customers during hectic moments to maintain quality customer service
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized experiences, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of products, services, and merchandise.

Education

Communication And Media

University of Michigan
Ann Arbor
05.2027

High School Diploma -

Charlevoix Middle/ High School
Charlevoix, MI
06.2023

Skills

  • Accuracy and Efficiency
  • Organization of People and Products
  • Thoughtful Customer Care
  • Effective Time Management
  • Reading Comprehension
  • Preparing for Events Efficiently and Effectively
  • Creative Solutions
  • Brand Marketing
  • Health Department Regulations

Accomplishments

In 2022, I received the Youth Award from The Women's Resource Center of Northern Michigan. I received this award for my work advocating sexual health education for youth and my time spent on the Charlevoix County Youth Advisory Committee.

Timeline

Barista

Horton Bay General Store
06.2022 - 08.2023

Event Assistant

Bloom Floral & Event Design
06.2020 - Current

Barista

That French Place
06.2019 - 08.2021

Communication And Media

University of Michigan

High School Diploma -

Charlevoix Middle/ High School
Anna Haf