Anna Hagood
Carmel-by-the-Sea,CA
Summary
Dedicated assistant with over four years of experience in guest services and operations management at a leading golf resort. Proven track record of delivering exceptional customer service and maintaining high operational standards. Recognized for strong work ethic and ability to collaborate effectively within teams as well as independently.
Overview
2026
2026
years of professional experience
Work History
Golf Pro Shop Assistant
Pebble Beach Resorts
Pebble Beach, California
06.2021 - Current
- Provide outstanding customer service to members, guests, and visiting golfers.
- Assist with tee-time reservations, merchandise sales, and course coordination.
- Maintain an organized, welcoming environment in the pro shop.
- Learn and share in-depth knowledge of golf equipment, apparel, and the game itself.
- Support resort events, tournaments, and guest experiences with the upmost professionalism and enthusiasm.
Dog Show Handler
Independent
, USA and Canada
2014 - 2021
- Competed and managed show dogs at international, national, and regional events.
- Coordinated logistics, travel, grooming, and presentation for multiple show schedules.
- Represented clients and animals professionally, enhancing communication and interpersonal skills.
Education
High School Diploma -
Carmel High School
Carmel-by-the-Sea, CA06-2017
Some College (No Degree) - History Major
California State University, Monterey Bay
Seaside, CA 2018-2020Skills
- Excellent customer service and communication
- Strong teamwork and independent work ethic
- Knowledge of golf operations, etiquette, and merchandise
- Dependable, adaptable, and proactive
- Quick learner with a positive, professional demeanor
- Belief in continuous improvement
References
References available upon request.
Timeline
Golf Pro Shop Assistant
Pebble Beach Resorts
06.2021 - Current
Dog Show Handler
Independent
2014 - 2021
High School Diploma -
Carmel High School
Some College (No Degree) - History Major
California State University, Monterey Bay