Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Harrell

Harbor Springs

Summary

Dedicated professional with strong reliability and customer engagement skills. Proven ability to foster relationships, ensure safety, and create positive experiences in customer service, childcare, and team environments. Committed to providing high-quality service that enhances customer satisfaction and fosters trust.

Overview

6
6
years of professional experience

Work History

Daycare Worker

Nub's Nob Ski Resort
Harbor Springs, MI
12.2024 - 01.2026
  • Supervised daily activities and ensured safety of children in care.
  • Collaborated with parents to address children's needs and progress.
  • Processed customer transactions accurately and efficiently.
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.

Head Lifeguard

City of Harbor Springs
Harbor Springs, MI
06.2022 - 08.2025
  • Supervised daily beach operations, ensuring adherence to safety protocols and regulations.
  • Developed monthly staff schedules
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Trained and mentored junior lifeguards

Babysitter

Maggie Kloss
Harbor Springs, MI
01.2023 - 07.2025
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Prepared nutritious meals and snacks tailored to dietary preferences and restrictions.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Ice Cream Server

Harbor Ice Cream
Harbor Springs, MI
05.2020 - 08.2021
  • Provided exceptional customer service in fast-paced environment, ensuring positive experiences for patrons.
  • Operated cash register accurately, handling transactions efficiently.
  • Managed inventory levels, restocking supplies as needed to maintain product availability.
  • Collaborated with team members.

Education

Elementary Education

University of Vermont
Burlington, VT
05-2029

High School Diploma -

Harbor Springs High School
Harbor Springs, MI
06-2025

Skills

  • Patience and empathy
  • Time management
  • Strong work ethic
  • Reliability
  • Teamwork
  • Customer engagement

Timeline

Daycare Worker

Nub's Nob Ski Resort
12.2024 - 01.2026

Babysitter

Maggie Kloss
01.2023 - 07.2025

Head Lifeguard

City of Harbor Springs
06.2022 - 08.2025

Ice Cream Server

Harbor Ice Cream
05.2020 - 08.2021

Elementary Education

University of Vermont

High School Diploma -

Harbor Springs High School