Anna Harris
Denver,CO
Summary
Experienced cannabis retail professional with a strong background in leadership and customer service. Known for taking initiative, organized product handling, and reliable daily operations support.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Retail Sales Associate
Good Chemistry
Denver, Colorado
10.2023 - Current
- Accurately check ids
- Responded to incoming phone calls to assist customers
- Keep Dutchie Menu up to date
- Fill out competitor tracker weekly
- Guided customers in product selection to enhance satisfaction
- Performed inventory assessments to track product availability
- Refilled product shelves to ensure availability for customers
- Coordinated branding events to increase customer engagement
- Executed pop-up events to promote brand awareness
- Accurately packaging and labeling joints/flowers
Manager
United Pacific
Denver, Colorado
05.2022 - 07.2023
- Managed daily operations
- Coordinated vendor orders to ensure timely supply of materials
- Interviewing and hiring of team members
- Conducted disciplinary meetings and terminated underperforming team members to uphold team standards
- Developed weekly work schedules to optimize team effectiveness.
- Tracked competitor activities to inform strategic decisions
- Trained and mentored team members
- Updated and organized records regularly to ensure accuracy.
- Analyzed customer feedback to help retain customers
Shift Supervisor
Goodwill
Denver, Colorado
09.2020 - 05.2022
- Supervised retail shift operations, addressing daily floor issues to maintain operational efficiency
- Assigned sales floor tasks, directing merchandising to optimize product visibility and sales potential
- Trained associates on register use, donation processing, and customer service, enhancing team capability and customer experience
- Executed opening and closing procedures for store, ensuring security and cash handling accuracy. store areas following cash and security procedures
- Monitored donation intake and sorted items for pricing and display
Education
High School Diploma -
Flandreau Indian School
Flandreau, SD05-2011
Some College (No Degree) - Cannabis Studies
Community College of Denver
Denver, CO10-2026
Skills
- Cannabis compliance
- Product knowledge
- Inventory management
- Customer service
- Visual merchandising
- Team leadership
- Problem-solving
- Conflict resolution
- Sales techniques
Certification
- MED Badge #M155395 EXP:7/6/27
Accomplishments
- Most 5 Star Reviews
- Highest sales for most consecutive weeks
- Highest ticket average for most consecutive weeks
- Most Budtender Incentives won
- Several Perfect Attendance awards
- One Million Dollar Milestone- I was one of four managers at Goodwill who received the milestone
Timeline
Retail Sales Associate
Good Chemistry
10.2023 - Current
Manager
United Pacific
05.2022 - 07.2023
Shift Supervisor
Goodwill
09.2020 - 05.2022
High School Diploma -
Flandreau Indian School
Some College (No Degree) - Cannabis Studies
Community College of Denver