Anna Henry
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Looking to grow as a professional and expand my career.
Overview
2
2
years of professional experience
Work History
Front Desk Representative
Mesa Rim Climbing And Fitness
San Diego, CA
01.2024 - Current
- Provided detailed information on various climbing-related retail products and gym resources.
- Established new memberships through customer database as well managed existing memberships.
- Taught small group belay lessons and certified entry-level to advanced climbers in belay techniques.
Tour Guide and Sales Representative
Bike and Kayak Tours La Jolla
San Diego, CA
03.2022 - Current
- Utilized public speaking to conduct daily tours for groups of up to 40 people.
- Managed in person and over-the-phone booking to close deals and confirm reservations.
- Assisted in maintenance of productivity in a high-turnover workplace.
Research Assistant
Oren Research Group
San Diego, CA
09.2022 - 12.2022
- Collected qualitative and quantitative data from study participants through in-person interviews and specimen sample collection.
- Worked with colleagues to develop a unique data analysis procedure.
- Organized and analyzed qualitative and quantitative data using statistical software packages such as SPSS.
Education
Bachelor of Science - Public Health
San Diego State University
San Diego05.2023
Skills
- Over 5 years of customer service experience
- Proficient in Microsoft Office, Excel and online reservation systems
- Strong public speaking and communication skills
- Two consecutive years as Event Coordinator for a school organization of 100 people
- Experience handling payments and recordkeeping
- Detail-oriented
Timeline
Front Desk Representative
Mesa Rim Climbing And Fitness
01.2024 - Current
Research Assistant
Oren Research Group
09.2022 - 12.2022
Tour Guide and Sales Representative
Bike and Kayak Tours La Jolla
03.2022 - Current
Bachelor of Science - Public Health
San Diego State University
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