Open To Work
Anna Hernandez Marquez
Hayward,California
Summary
Detail-oriented Computer Science major with hands-on expertise in enterprise hardware deployment and end-user support. Committed to leveraging technical skills and OPSEC awareness to enhance secure infrastructure in technology-focused roles.
Overview
1
1
year of professional experience
Work History
Student Ambassador
California State University, East Bay
08.2025 - Current
- Information Sessions: Addressed concerns and queries of prospective students during Q&A sessions, providing accurate information to support their decision-making.
- Connectivity Support: Provide technical guidance on campus resources, including WiFi setup and registration portals.
- Operational Continuity: Coordinated with program staff to maintain smooth daily operations and ensure administrative processes ran efficiently.
- Technical Operations: Manage front-desk operations in a Windows 11 environment.
IT Desktop Support (Contract)
Alameda County Public Works Agency
Hayward, California
02.2025 - 03.2025
- Technical Implementation: Successfully deployed Dell workstations and HP laptops, ensuring 100% hardware uptime for critical public works staff
- Managed inventory auditing and tagging for enterprise hardware, ensuring accurate asset records in Track-It.
- Oversaw unboxing of Dell monitors; verified shipment accuracy and documented serial numbers to maintain database integrity for internal audits.
Education
Bachelor of Science - Computer Science
California State University, East Bay
Hayward, CA05-2026
Skills
- Technical: Windows 11 (Daily Professional Use), Windows 10, MacOS, Microsoft Office Suite (Word, Excel, Outlook)
- Cybersecurity: OPSEC Awareness Certificate, Cybersecurity Fundamentals
- Soft Skills: Time Management, Adaptability, Analysis, Eagerness to Learn
Languages
- English, Spanish
Projects
Google Data Center Hardware Hackathon Participant
- Hardware Integration: Collaborated in a fast-paced team to assemble and troubleshoot a physical server, ensuring hardware compatibility and system boot readiness
- Network Infrastructure: Gained hands-on experience in physical layer networking by fabricating custom Ethernet cabling from scratch, ensuring connectivity standards and signal integrity
- Leadership & Collaboration: Awarded "Best Teamwork" during Awards Ceremony for demonstrating exceptional communication and coordination during complex hardware builds
Additional Information
Catch me on LinkedIn!
https://www.linkedin.com/in/anna-hernandez-marquez-3103a2356/
Timeline
Student Ambassador
California State University, East Bay
08.2025 - Current
IT Desktop Support (Contract)
Alameda County Public Works Agency
02.2025 - 03.2025
Bachelor of Science - Computer Science
California State University, East Bay