Anna Hoang
Hampton ,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Marina Dock Hand
Wallace’s Bait and Tackle
Hampton, VA
05.2022 - Current
- Assisted with dock maintenance and safety inspections to ensure a secure environment for all boaters.
- Supported boat launching and retrieval operations, learning proper techniques for equipment handling.
- Maintained cleanliness of dock areas, including removing debris and performing routine upkeep tasks.
- Collaborated with team members to improve efficiency in docking procedures and customer service interactions.
- Responded to customer inquiries regarding services, promoting positive experiences at the marina facility.
- Observed experienced staff during vessel mooring processes, developing skills in safe maneuvering practices.
- Conducted regular inventory checks of supplies and equipment for efficient marina operations.
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
- Confirmed excellent customer service by quickly resolving customer concerns.
Education
Kecoughtan High School
Hampton06.2026
Skills
- Dock maintenance
- Detail orientation
- Customer service
- Time management
- Multitasking
- Excellent communication
Timeline
Marina Dock Hand
Wallace’s Bait and Tackle
05.2022 - Current
Kecoughtan High School