Anna Hokanson
Eaton Rapids,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dog Bather
Kelly's pet boutique
East Lansing, MI
07.2024 - Current
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Cleaned and sanitized tubs, tools, and equipment after each use.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Cleaned dogs' ears and clipped their toenails.
- Provided flea baths for dogs.
- Maintained cleanliness of the facility at all times.
- Monitored animals for signs of distress or discomfort during bath time.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Cleaned and expressed canine anal glands.
- Bathed large number of animals during each shift.
- Walked animals outside to avoid accidents in play areas or bedding.
Kennel Assistant
Daisy's pet Retreat
Charlotte, USA
07.2023 - 05.2024
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Administered medications to animals with meals or treats.
- Sprayed down and applied cleaning solutions to animal cages and cots to remove waste and or dirt.
- Washed and disinfected animals' food and water bowls each day.
- Sanitized floors and other surfaces to provide clean environment.
- Walked animals outside to avoid accidents in play areas or bedding.
- Prepared dogs for their return home with simple shampoo baths.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Explained lodging, grooming, and care services to pet owners.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Computer work: checking dogs/cats in and out.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages.
- Scheduled and confirmed appointments.
- Processed customer payments using cash registers, payment terminals, or checks.
- Responded promptly to customer inquiries related to kennel services via phone calls or emails.
- Provided exceptional customer service by greeting visitors warmly upon arrival at the kennel.
Patient Care Technician
Lansing Urgent Care
Lansing, USA
03.2023 - 04.2023
- Check patients' blood pressure, pulse, and other vital signs.
- Identified patient concerns.
- Keep rooms tidy and sanitized.
- Collect fluid samples or other specimens for testing.
- Performed EKGs.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Engaged in extensive daily conversations with various patients.
Education
Training program - Phlebotomy
DRM International learning center
Lansing, MI12.2022
High school diploma -
Eaton Rapids Senior High School
Eaton Rapids, MI06.2022
Career Preparation -
Eaton RESA Career Preparation Center
Lansing, MI06.2021
Skills
- Cleaning/disinfecting
- Venipuncture
- Patient care
- EKG
- Vital Signs
- Basic life support
- Phlebotomy
- Patient service
- Blood sampling
- Specimen collection and processing
- HIPAA
- Customer service
- Dog walking
- Animal Handling
- Computer skills
- Grooming and bathing
- Kennel disinfection
- Credit and cash payments
- Communication skills
- Pet sitting
Certification
- Basic Life Support (BLS), 04/01/23, 04/30/25
- Record keeping, 10/01/20
- Certified Phlebotomy Technician, 12/01/22, Present, Certificate for phlebotomy technician acquired from DRM international learning center
- Knowing dogs 201: Group play, 12/01/23, Present
- Knowing dogs 101: Body Language, 12/01/23, Present
Timeline
Dog Bather
Kelly's pet boutique
07.2024 - Current
Kennel Assistant
Daisy's pet Retreat
07.2023 - 05.2024
Patient Care Technician
Lansing Urgent Care
03.2023 - 04.2023
Training program - Phlebotomy
DRM International learning center
High school diploma -
Eaton Rapids Senior High School
Career Preparation -
Eaton RESA Career Preparation Center
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