Anna Horne
Nashville,TN
Summary
Talented account manager with experience developing and executing successful SEO and SEM campaigns. Skilled in link building, website and content optimization. Proven track record of achieving positive ROI and high ranking across a variety of industries.
Overview
7
7
years of professional experience
Work History
Account Manager
Dofollow Inc. LLC
Remote, TN
2020.10 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Researched link building opportunities and implemented link building strategies across various projects
- Cultivated strong client relationships through proactive communication and problem solving
- Identified opportunities for increasing organic traffic using link building through strategic outreach efforts
- Managed a portfolio of accounts by providing timely support and guidance
- Optimized SEO campaigns through keyword research, competitor analysis, personalized outreach, and link building.
English as a Second Language Teacher
Società Cooperativa Sociale GIALLA
Rome, Italy
2019.01 - 2019.08
- Developed and implemented lesson plans for English language learners, focusing on grammar, pronunciation, reading comprehension, writing and conversation.
- Provided individualized instruction to help students develop their conversational and academic English skills.
- Assessed student learning styles and provided appropriate accommodations to maximize learning potential.
- Encouraged students to practice speaking in English by creating a positive classroom environment with interactive activities.
English as a Second Language (ESL) Teacher
St. Philip International School
Roma, Italy
2019.01 - 2019.06
- Developed lesson plans for ESL students to help them improve their English language skills.
- Conducted assessments of ESL students' abilities and needs in order to tailor instruction accordingly.
- Encouraged the use of English as a primary language during class time through interactive activities and games.
- Instructed students on grammar, pronunciation, writing, reading comprehension, vocabulary building, and other aspects of the English language.
- Maintained records of student performance over time in order to track progress accurately and adjust instruction accordingly.
Vendor Relations Manager
Magpies Girl
Nashville, TN
2017.07 - 2019.01
- Developed and maintained strong relationships with vendors.
- Monitored vendor invoices for accuracy and completeness of payment information.
- Facilitated communication between internal departments and external vendors.
- Maintained accurate records of all interactions with vendors in the company database.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Education
Bachelor of Arts (B.A.) in Piano Performance -
Lipscomb University
Skills
- Account and Project Management
- Link building strategy
- Database Management
- Teamwork and Collaboration
- Order Management
- Performance Tracking
- Documentation and Reporting
- Relationship Building
- Organizational skills
- Conflict resolution
- Attention to detail
- Data-driven decision making
- Problem solving
- Effective communication
Accomplishments
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
- Developed and maintained relationships with a portfolio of accounts through proactive communication by providing support and guidance to ensure customer satisfaction.
- Maintained knowledge of company values and made recommendations based on client needs.
- Generated and presented reports to senior management on account performance.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Incorporated music into lessons as a fun way for students to learn vocabulary words in English.
- Encouraged open communication between students and parents about classroom expectations and student progress.
- Utilized various teaching methods such as visual aids, multimedia resources, and hands-on activities to enhance student understanding.
- Adapted existing curriculum materials to better suit the needs of ESL students.
- Created and maintained a positive learning environment for students to reach their full potential in English proficiency.
- Developed and implemented engaging, student-centered lesson plans to meet the needs of a diverse population of English language learners.
- Encouraged effective communication by creating a safe and supportive environment for all learners.
- Created supplemental materials such as worksheets, flashcards, games, and other activities for use in the classroom.
- Cultivated collaborative relationships with vendors to promote mutually beneficial outcomes.
- Coordinated with vendors to ensure timely delivery of products and services.
- Performed regular audits of vendor invoices for accuracy and completeness.
- Maintained comprehensive records of all vendor-related transactions, communications, and documents.
- Managed day-to-day communications with existing vendors regarding changes in scope or requirements.
- Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents, such as attendance records and correspondence.
Personal Information
Title: Administrative Assistant
Languages
Italian, Fluent
Awards
- Freshman Music Award 2007
- Outstanding Performance Award 2009
- Diploma - With Distinction by the ABRSM 2009
- Sigma Alpha Iota Scholastic Award 2010
- Sigma Alpha Iota Collegiate Award 2010
Languages
Italian
Full Professional
Timeline
Account Manager
Dofollow Inc. LLC
2020.10 - Current
English as a Second Language Teacher
Società Cooperativa Sociale GIALLA
2019.01 - 2019.08
English as a Second Language (ESL) Teacher
St. Philip International School
2019.01 - 2019.06
Vendor Relations Manager
Magpies Girl
2017.07 - 2019.01
Bachelor of Arts (B.A.) in Piano Performance -
Lipscomb University