Anna Johnson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Activities Coordinator
Westgate River Ranch
09.2023 - Current
- Coordinated, planned, developed and implemented activities designed to enrich lives of hotel guests.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Maintained and ordered supplies for activities.
- Assisted management in developing new programs for improved guest satisfaction and overall wellbeing.
Summer Camp Staff Member
Lifeway Students - Student Life Camp
05.2023 - 08.2023
- Fostered a positive environment for campers by promoting inclusivity, respect, and enthusiasm in all interactions.
- Managed logistics of daily camp operations such as attendance tracking, meal coordination, and equipment inventory to maintain smooth routines.
- Led groups of youth safely through variety of camp activities.
- Demonstrated flexibility in adapting plans based on changing circumstances or unexpected events; consistently maintained a high level of enthusiasm while working under pressure.
Server
Beef 'O' Brady's
09.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Summer Camp Staff Member
Lifeway Students - Student Life Camp
05.2022 - 08.2022
- Fostered a positive environment for campers by promoting inclusivity, respect, and enthusiasm in all interactions.
- Managed logistics of daily camp operations such as attendance tracking, meal coordination, and equipment inventory to maintain smooth routines.
- Led groups of youth safely through variety of camp activities.
- Demonstrated flexibility in adapting plans based on changing circumstances or unexpected events; consistently maintained a high level of enthusiasm while working under pressure.
Pharmacy Technician
Publix Pharmacy
04.2019 - 05.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
High School Diploma -
Lake Wales Senior High School
Lake Wales, FL05.2021
Skills
- Inventory Coordination
- Event Promotion
- Attention to Detail
- Program Development
- Team building
Accomplishments
Westgate Resorts employee of the quarter (Spring 2024)
Timeline
Activities Coordinator
Westgate River Ranch
09.2023 - Current
Summer Camp Staff Member
Lifeway Students - Student Life Camp
05.2023 - 08.2023
Server
Beef 'O' Brady's
09.2022 - 05.2023
Summer Camp Staff Member
Lifeway Students - Student Life Camp
05.2022 - 08.2022
Pharmacy Technician
Publix Pharmacy
04.2019 - 05.2022
High School Diploma -
Lake Wales Senior High School