Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Anna Johnson

Lancaster,PA

Summary

Motivated professional with a proven track record of meeting organizational needs through consistent and organized practices. Demonstrates strong work ethic and adaptability in fast-paced environments, excelling under pressure. Skilled in mastering new skills quickly and effectively managing tasks independently. Recognized for high-quality work and ability to thrive amidst last-minute changes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

OMR

Amazon
Lewisberry, PA
04.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with associate requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Communicated effectively with other healthcare professionals regarding patient care plans.
  • Provided first aid assistance when necessary in accordance with safety protocol.

EMT

LifeTeam
Harrisburg, PA
08.2019 - 12.2023
  • Responded to emergency calls and assessed patient conditions.
  • Administered basic life support and first aid to injured individuals.
  • Operated medical equipment during patient transport and care.
  • Collaborated with healthcare teams to coordinate patient treatment plans.
  • Documented patient information and treatment protocols accurately.
  • Maintained cleanliness and organization of emergency medical vehicles.
  • Trained new EMT staff on protocols and emergency response procedures.
  • Ensured compliance with safety regulations during all operations.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Performed basic life support, including CPR and airway management.
  • Provided emotional support to patients and their families during medical emergencies.
  • Provided emergency care at the scene of an accident or other medical incident.
  • Managed multiple tasks simultaneously while maintaining composure under pressure.

Education

Bachelor of Science - Nursing

Millersville University of Pennsylvania
Millersville, PA
08-2026

Associate Degree in Nursing - Nursing

HACC
Lancaster
05-2026

Skills

  • Patient assessment
  • Basic life support
  • Electronic health records
  • Patient care planning
  • Healthcare collaboration
  • Time management
  • Critical thinking
  • Customer service
  • Team building
  • Communication
  • Problem resolution

Certification

  • EMT certified, with an additional certification in Kinesiology Tape through Amazon. I am currently enrolled in Nursing school through HACC fulltime and Millersville University simultaneously in pursuit of my Bachelors in Nursing.

Affiliations

  • I lead the NASA (New Associate Safety Audit) in which audits are performed on new associates to determine their comfortability with new job processes and provide a platform for associates to raise various concerns to Safety department members. This project successfully reduced new hire injury rates through 2023-2025.
  • Beginning March 2025, I took over ownership of AMCARE inventory, Associate Engagement projects and tracking AMCARE metrics on a weekly basis. I owned the project “Caught Being Safe” which incentives the associates to work in an ergonomically safe manner in an attempt to be proactive in injury prevention.
    Beginning of May, I developed a power point presentation project to educate the Safety team on medical emergency scenarios and the proper response to them in order to be proactive in the emergency care for Associates.
  • 100% ICAREs through partnership with on site management and diligent communication throughout shift
  • 100% At home suggestions
  • 100% Utilization due to the creation of trust through engagement on a regular basis
  • Bypass Rate: 0% to date

Timeline

OMR

Amazon
04.2023 - Current

EMT

LifeTeam
08.2019 - 12.2023

Bachelor of Science - Nursing

Millersville University of Pennsylvania

Associate Degree in Nursing - Nursing

HACC