Anna Koepfer
Sylvania
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented positive professional looking to bring medical background and team-building skills to a focused environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/Admininstrative Assistant
Arrowhead Plastic Surgeons
Perrysburg
08.2018 - Current
- Assisted in procedures when appropriate, including sterilizing instruments, preparing procedure rooms, and lab specimens.
- Documented order entry, coordinated referrals when appropriate, and documented complete and accurate messages inside EPIC.
- Contributed to positive health outcomes by educating patients on preventive measures, treatment plans, and follow-up care instructions.
- Managed the supply chain by overseeing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to improve workflow and overall patient care.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions, and fostering a positive work culture.
- Transcribed and organized information to assist in preparing for meetings.
- Built strong relationships with patients through effective communication skills that foster trust in the practice's commitment to quality care.
Medical Assistant/ Fron Desk
Comprehensive Neurology & Headache Center
Toledo
05.2016 - 08.2018
- Answered phone calls, scheduled appointments, and prepared schedules.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Collaborated with insurance companies in an effort to get authorization for therapies (neurotoxins such as Botox and Xeomin, and disease-modifying medications for multiple sclerosis).
- Coordinated patient referrals to specialists, or other healthcare providers, as needed for comprehensive care management plans.
Education
Medical Assisting -
Ross Medical Education Center
Sylvania, OH05-2016
Skills
- Procedure assistance
- Electronic health records
- Specimen collection
- Patient flow management
- Sterile technique
- Inventory and supply management
- Multitasking
- Direct patient care
Certification
- Basic Life Support (BLS)
Timeline
Medical Assistant/Admininstrative Assistant
Arrowhead Plastic Surgeons
08.2018 - Current
Medical Assistant/ Fron Desk
Comprehensive Neurology & Headache Center
05.2016 - 08.2018
Medical Assisting -
Ross Medical Education Center
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