Shandrea Baker
Baxter,TN
Summary
Detail-oriented medical professional with expertise in HIPAA compliance and patient scheduling. Committed to delivering patient-focused care and enhancing clinic efficiency through effective communication and strong organizational skills.
Dedicated medical assistant with a proven track record in streamlining processes and improving patient outcomes. Adept in critical thinking and problem-solving, contributing to organizational success through effective team collaboration and communication.
Overview
24
24
years of professional experience
Work History
Medical Assistant/Medical Office Assistant
Live Well Medical Clinic
Baxter, TN
04.2025 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Administered patient care by performing vital sign measurements and assisting with examinations.
- Coordinated patient schedules, optimizing clinic flow and reducing wait times.
- Educated patients on treatment plans, medications, and health maintenance strategies.
- Collaborated with healthcare teams to enhance patient outcomes and streamline operations.
Energy One Spray Foam
Energy One Spray Foam
Cookeville, TN
03.2020 - 04.2025
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
Medical Office Assistant
Personal Growth Counseling
Cookeville, TN
04.2019 - 03.2020
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing information flow and team collaboration.
- Streamlined administrative processes, improving office efficiency and reducing response times.
Internal Medicine Associates
Internal Medicine Associates
Cookeville, TN
10.2012 - 02.2013
- Developed and implemented process improvements to enhance operational efficiency across projects.
- Led cross-functional teams to drive strategic initiatives and achieve organizational objectives.
- Mentored junior associates, providing guidance on project execution and best practices.
- Analyzed data trends to inform decision-making and improve service delivery outcomes.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Increased sales by customizing pitches to address specific client needs and concerns.
Allon's Market
Allon's Market
Allons, TN
05.2003 - 11.2010
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Waitress
Wanda's Waterfall Restaurant
Livingston, TN
12.2001 - 10.2003
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
No Degree - Medical Assistant Program
Fortis Institute
Cookeville, TN10-2012
No Degree - Medical Office Administration
Medvance Institute
Cookeville, TN05-2010
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
Timeline
Medical Assistant/Medical Office Assistant
Live Well Medical Clinic
04.2025 - Current
Energy One Spray Foam
Energy One Spray Foam
03.2020 - 04.2025
Medical Office Assistant
Personal Growth Counseling
04.2019 - 03.2020
Internal Medicine Associates
Internal Medicine Associates
10.2012 - 02.2013
Allon's Market
Allon's Market
05.2003 - 11.2010
Waitress
Wanda's Waterfall Restaurant
12.2001 - 10.2003
No Degree - Medical Assistant Program
Fortis Institute
No Degree - Medical Office Administration
Medvance Institute