Anna Lambiase
Canton,MA
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Server
C.F. McCarthy's
Cantonment, MA
08.2022 - Current
- Ensured customer satisfaction by creating safe and welcoming environments
- Applied strong teamwork and organizational abilities to achieve optimal results
- Resolved conflicts through the use of creative problem-solving techniques while maintaining a calm and composed demeanor.
- Attentively listened to the needs and concerns of individuals, ensuring their validation.
- Demonstrated professionalism at all times
Barista
Marylou's Coffee
Stoughton, MA
08.2019 - 06.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Adhered to health department regulations concerning sanitation standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Followed safety procedures while operating machinery.
Education
Bachelor of Arts - English
Bridgewater State University
Bridgewater, MA05-2024
Skills
- Professional Appearance
- Good listener
- Teamwork
- Organization
- Multitasking
- Conflict resolution
- Warm personality
Timeline
Server
C.F. McCarthy's
08.2022 - Current
Barista
Marylou's Coffee
08.2019 - 06.2021
Bachelor of Arts - English
Bridgewater State University