Anna Lamendola

Cleaning and maintaining commercial buildings to ensure a safe and sanitary environment for workers. This is done by regularly carrying out the following:

• Sanitizing surfaces in office areas
• Sweeping, vacuuming, and mopping floors
• Cleaning locker rooms and bathrooms
• Taking out garbage
• Stocking cleaning supplies

• Regularly handled cash, credit, and debit transactions.
• Provided friendly and efficient customer service in a fast-paced environment.
• Answered and resolved customer questions and complaints.
• Maintained checkout area.
• Balanced cash drawer at the end of some shifts.
• Worked at the service desk for a few months processing refunds and bill payments, cashing money orders, and managing high stress.

• Worked at the counter and drive-thru window taking orders and processing cash and card transactions.
• Provided quality customer service by efficiently processing orders and answering customers' questions.
• Maintained cleanliness and organization of the dining area to ensure a welcoming environment.
• Ensured that items in the dining area and in the back storage area were consistently stocked.
• Collaborated with team members to coordinate our duties during peak hours for improved efficiency.
• Regularly helped carry out the restaurant's closing procedures.