Anna Lanning
Fort Hood,TX
Summary
Results-driven professional with extensive experience in retail management. Skilled in strategic planning and staff training, consistently improving customer satisfaction and driving sales through effective promotional strategies and streamlined operations.
Overview
16
16
years of professional experience
Work History
Leader on Duty / Retail
Once Upon A Child Franchise
Fairbanks, AK
06.2024 - 01.2026
- Managed team operations to enhance customer service and streamline processes.
- Trained staff on inventory management systems and sales techniques.
- Developed promotional strategies to increase foot traffic and community engagement.
- Ensured compliance with store policies and safety regulations.
- Resolved customer inquiries and complaints effectively, boosting satisfaction levels.
Merchandiser
Central Pet and Garden
Fairbanks, AK
04.2023 - 10.2023
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Coordinated inventory management processes to ensure stock availability and minimize shortages.
- Conducted regular audits of displays to ensure compliance with company guidelines and branding standards.
- Streamlined replenishment processes, reducing turnaround time for restocking merchandise on sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Scheduling and Staffing Administrator
Lowe's
Saint Robert, MO
10.2021 - 03.2023
- Coordinated staffing schedules to ensure optimal coverage across departments.
- Streamlined recruitment processes, reducing time-to-fill for open positions.
- Assisted in onboarding new employees, providing training on company policies and procedures.
- Maintained accurate employee records within HRIS for compliance and reporting purposes.
- Collaborated with management to identify staffing needs and develop strategic hiring plans.
- Implemented improvements to onboarding program, enhancing new hire experience and retention rates.
Department Supervisor
Lowe's
Saint Robert, MO
10.2018 - 10.2021
- Supervised daily operations, ensuring compliance with safety protocols and company policies.
- Trained and mentored team members to enhance performance and operational efficiency.
- Implemented inventory management systems, optimizing stock levels and reducing discrepancies.
- Analyzed sales data to identify trends, adjusting strategies to improve product placement and customer experience.
Live Nursery Specialist
Lowe's
Saint Robert, MO
03.2011 - 10.2018
- Developed expertise in plant care and maintenance, enhancing product health and customer satisfaction.
- Trained staff on horticultural best practices, improving team knowledge and service quality.
- Implemented inventory management systems to streamline stock levels and reduce waste.
- Assisted customers in selecting plants based on their needs, fostering positive shopping experiences.
Kennel Assistant
Cross Creek Animal Hospital
Waynesville, MO
06.2010 - 02.2011
- Provided daily care and monitoring for animals, ensuring comfort and safety.
- Assisted veterinarians during examinations and treatments, maintaining a sterile environment.
- Managed animal feeding schedules, adhering to dietary requirements for varied species.
- Maintained cleanliness of kennel facilities, promoting hygiene standards and preventing disease transmission.
Education
Associate of Science - Gen. Studies With Focus On Business Administration
Berufsbildende Schule Fuer Wirtschaft
Idar-Oberstein, Germany01-2002
Trade School - Medical Assistant Trade School
Berufsfachschule
Idar-Oberstein, Germany01-1998
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
Languages
German
Native or Bilingual
Timeline
Leader on Duty / Retail
Once Upon A Child Franchise
06.2024 - 01.2026
Merchandiser
Central Pet and Garden
04.2023 - 10.2023
Scheduling and Staffing Administrator
Lowe's
10.2021 - 03.2023
Department Supervisor
Lowe's
10.2018 - 10.2021
Live Nursery Specialist
Lowe's
03.2011 - 10.2018
Kennel Assistant
Cross Creek Animal Hospital
06.2010 - 02.2011
Associate of Science - Gen. Studies With Focus On Business Administration
Berufsbildende Schule Fuer Wirtschaft
Trade School - Medical Assistant Trade School
Berufsfachschule