Anna Lewis
Kountze,TX
Summary
Achieved timely resolution of auto insurance claims through effective management of CCC One estimating and other software tools. Enhanced operational workflows by applying 15 years of claims expertise and comprehensive knowledge of mechanics and suspension systems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Negotiation Specialist
Control Expert
Houston, TX
01.2026 - Current
- Negotiations on insurance claims
- Remote Employer - APD Expert (Automobile Physical Damage Insurance Expert)
Senior Claims Appraiser
Gallagher Bassett Insurance services
04.2023 - 12.2025
- Writing vehicle and property damage estimates, reviewing shop submitted supplements, issuing payments to shops for repairs, collecting paperwork and making decisions on claims. Claims review of estimates sent in on property, writing heavy equipment claims solely with research and data. Requesting sightings for fraudulent claims and ect.
- Remote
Auto Claims Specialist
Revecore
11.2022 - 04.2023
- Auto Claims Medical billing and med pay and pip medical bills collection.
- Remote
Auto Damage Estimator
Allen's Collision
Vidor, TX
01.2021 - 09.2022
- Inspection of vehicles and writing auto damage estimates for insurance carriers, mirror matching estimates to estimating systems, researching repair methods through I-car, locating parts, speaking with insurance about claims and resolution. Going over estimate with body men as well as repair procedures.
- Vidor, TX
Auto Damage Appraiser
Cole Appraisal
Beaumont, TX
08.2019 - 11.2019
- 1099 Auto and Heavy equipment appraiser. On site inspection. Price research and part locator.
- Beaumont, TX
Collision Estimator
Collision & Classics
Beaumont, TX
12.2018 - 05.2019
- Head repair estimator for quality OEM repair, Pre and Post procedure scans of electronic systems, blue printing repair procedures for repair technicians through I-car as well as manufacturers. Parts ordering and check in, DRP assignments per insurance carriers regulations.
- Beaumont, TX
- 409-842-2324
Auto Damage Appraiser
Property Damage Appraisers
Beaumont, TX
05.2014 - 12.2018
- Heavy Equipment, RV and Auto damage inspection, Writing estimates, Calling in total loss CCC, Supplements, Calling to locate parts for repair, working with shop and insurance to facilitate repairs. Worked 8 county radius.
- Beaumont, TX
- 409-833-1733
Education
Insurance claims - All lines adjuster
The Adjuster School
Texas03-2026
All lines Insurance Adjuster - undefined
The Adjuster School
Houston, TX01-2015
High school or equivalent - undefined
Jefferson Davis High School
Theodosia, MO01-1996
Skills
CCC One Estimating, Mitchells Estimating as well as Audatex Estimating for automotive repair
Negotiation
Auto Body Repair Methods
Automotive diagnostics
Fraud prevention and detection
Suspension Literate
Communication skills
Insurance claim processing
Settlement negotiation
Auto Damage Inspection
Diesel Mechanics Knowledge
Excel
Word
Windows
Auto Body Shop Repair Methods
Auto estimating
Certification
- I-Car Certified
- April 2017 to Present
- Platinum
- Driver's License
- I-CAR Platinum Estimator
- All-Lines Adjuster License
Additional Information
- QUALIFICATIONS:
- CCC Estimating
- Mechanical Skills
- Mitchells Estimating
- Audatex Estimating
- Xactimate 28 with sketching
- PDA Ft Worth RV Estimating Class
- Fluent in Computer Programs Excel, Kronos, Powertrak, Microsoft, Adobe, Outlook
- Can learn anything quickly
- Document Control, ISO Blue Prints, Purchase Orders & Billing, Inventory and Delivery
- Time Keeping/ Job Completion Data Spread Sheets
- Great Multi-Tasking Skills, Excellent Communication Skills, Team Leader/Training
Timeline
Negotiation Specialist
Control Expert
01.2026 - Current
Senior Claims Appraiser
Gallagher Bassett Insurance services
04.2023 - 12.2025
Auto Claims Specialist
Revecore
11.2022 - 04.2023
Auto Damage Estimator
Allen's Collision
01.2021 - 09.2022
Auto Damage Appraiser
Cole Appraisal
08.2019 - 11.2019
Collision Estimator
Collision & Classics
12.2018 - 05.2019
Auto Damage Appraiser
Property Damage Appraisers
05.2014 - 12.2018
Insurance claims - All lines adjuster
The Adjuster School
All lines Insurance Adjuster - undefined
The Adjuster School
High school or equivalent - undefined
Jefferson Davis High School