Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keith Durkin

North Branford,CT

Summary

High producing Auto damage estimator as well as adjuster with over 20 years experience working in the industry. Experience in the insurance and body shop side of the industry. Ability to complete each task to resolution. Currently working the same role type with current employer. Proven track record of successfully streamlining each carriers own guidelines to complete the estimate/claim resolution.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Auto Analyst

Comsearch
03.2019 - Current

Complete estimates and supplements based on images provided from CO-Part, insurance carriers or owners while adhering to each separate companies guidelines.


High level of estimate and claim documentations for all decisions.


Contact the owner, bodyshop, etc to review/negotiate the estimate. Complete follow up supplement if needed


Complete Total loss Value, NADA Value and Pro quote Value as well as estimate for our Total Loss Customers via CO-Part images and portal


Strictly remote based. Zoom experience for team meetings, video calls, etc


Fluid in CCC, Audatex, Mitchell


Review different carriers guidelines for completing estimates, supplements and total loss process.


Production based company, currently completing 85-100 estimates/supplements/total losses per week

Facility Manager

Columbus Auto Body
02.2015 - 03.2019

Completed estimates and supplements for insurance companies. Columbus Auto is a Direct repair facility, I worked closely with several large carriers. Managed their repair process utilizing their own different guidelines for the repair process.

Claims OYS Manager

Nationwide Insurance
04.2008 - 02.2015

Direct repair manager. Responsible for managing 22 body shops, monitoring estimate, completing supplement, rental process, etc.

Claims Specialist III

Progressive Insurance
04.2002 - 05.2008

In charge of managing our Direct repair program. Writing estimates, monitoring rental and supplement process.

Education

Bachelor of Science - Criminal Justice

Roger Williams University
Bristol, RI
05.1999

Skills

  • CCC One Estimating system
  • Audatex estimating system
  • Mitchells estimating and Work Center
  • CO-Part portal experience
  • Total loss values via CCC, Mitchells and Audatex conditioning
  • High production and accuracy
  • Customer service oriented

Certification

I-CAR Certified training

Timeline

Auto Analyst

Comsearch
03.2019 - Current

Facility Manager

Columbus Auto Body
02.2015 - 03.2019

Claims OYS Manager

Nationwide Insurance
04.2008 - 02.2015

Claims Specialist III

Progressive Insurance
04.2002 - 05.2008

Bachelor of Science - Criminal Justice

Roger Williams University
Keith Durkin