ANNA LLOYD
Rich Products Corporation
Newman Lake,WA
1
Language
1
Certification
11
years of professional experience
Detail-oriented Quality Assurance Coordinator with 7+ years in food manufacturing and regulatory compliance. Led SQF, WSDA, and GFCO audits, managed quality systems, and implemented continuous improvement initiatives. Expertise in HACCP, CAPA management, root cause analysis, and employee training, ensuring audit readiness and compliance.
Work History
Quality Assurance Coordinator
3 Years 8 Months- Led daily Quality Department operations, ensuring compliance with food safety, customer, regulatory, and quality requirements to maintain high standards.
- Lead investigations of customer complaints, non-conformances, deviations, and audit findings utilizing root cause analysis and CAPA methodologies.
- Maintain and enhance food safety and quality management systems to ensure ongoing audit readiness.
- Lead daily Quality Department operations, ensuring compliance with food safety, customer, regulatory, and quality requirements.
- Managed document control systems, policies, procedures, and quality records to support audit readiness and operational efficiency.
- Coordinate traceability exercises, mock recalls, crisis management testing, food defense verification, and food fraud mitigation activities.
- Trained employees on GMPs, HACCP, SQF requirements, and quality procedures to enhance overall team competency and compliance.
- Partner with Operations, Maintenance, Sanitation, Production, and Warehouse teams to improve compliance and product quality.
Quality Assurance Technician
3 Years 9 Months- Inspected incoming materials, packaging, and finished products for compliance with food safety and quality standards, ensuring product integrity.
- Performed environmental monitoring, product evaluations, and GMP verification activities.
- Investigated quality deviations and supported corrective action implementation.
- Supported SQF implementation, audit preparation, and quality system improvements.
- Collaborated with cross-functional teams to resolve quality concerns and improve operational processes.
- Created reports and maintained quality records to facilitate continuous improvement initiatives.
- Partnered with cross-functional teams to address quality concerns and enhance operational processes.
Hostess
1 Year- Coordinated guest seating and dining operations to optimize service flow.
- Supported front-of-house operations and maintained high customer service standards.
- Supported management in resolving guest concerns and enhancing operational efficiency.
Sales Associate
1 Year 1 Month- Guided customers in product selection and purchasing decisions to enhance satisfaction.
- Managed inventory and merchandising while executing daily retail operations to maintain store standards.
- Achieved productivity and customer service goals through effective engagement with customers.
Skills
Audit leadership
HACCP & Preventive Controls
Food Safety & Regulatory Compliance
Quality Systems Management
CAPA Development & Implementation
Root Cause Analysis
Crisis response
Food defense programs
Risk Assessment
Document Control
Quality Training Programs
Traceability programs
Food Defense
Food Fraud Mitigation
HACCP principles
Mock Recalls
Regulatory Compliance
Documentation systems
Continuous Improvement
SQF Edition 9
GMP Auditing
Employee training
Microsoft Office Suite
Data Analysis Tools
Team Collaboration
Cross-Functional Collaboration
Attention to Detail
Organization & Time Management
Effective Communication
Leadership & Team Development
Adaptability & Resilience
Certification
Eurofins, HACCP for Food Processors (2020), Implementing SQF Systems (2020), Food Safety Preventive Controls Alliance (FSPCA), Intentional Adulteration Identification & Mitigation Strategies (2021), Conducting Vulnerability Assessments Using Key Activity Types (2021), Preventive Controls for Human Food, Part 1 & Part 2 (2021), Zosi Learning, Internal Auditing Basics (2023), Corrective and Preventive Action (CAPA) Fundamentals (2023), NSF, Building Your Food Safety Culture (2021), University of South Florida, OSHA 10-Hour Outreach Training for General Industry (2022), WiM Education Foundation, Empowering Women in Production Certificate of Completion
Languages
Ukrainian
Native or Bilingual
Timeline
Quality Assurance Coordinator
Rich Products Corporation
01.2023 - CurrentRead More
Quality Assurance Technician
Rich Products Corporation
04.2019 - 01.2023Read More
Hostess
Timber Creek Buffet
02.2018 - 02.2019Read More
Sales Associate
Salvation Army Thrift Store
02.2016 - 03.2017Read More