KERI HIGGINS

• Perform assessments of 222-S Laboratory procedures, processes, and technical documents to support quality assurance objectives and regulatory compliance.
• Serve as subject matter expert for subcontractor oversight quality assurance activities.
• Reviewed laboratory data packages from Hanford 222-S Laboratory and subcontracted laboratories, ensuring accuracy, completeness, and compliance with contract requirements.
• Supported updates to Hanford 222-S Laboratory quality requirements, transitioning from HASQARD 3 to HASQARD 5 and QSM 6 standards to enhance regulatory compliance.
• Led audits aligned with NQA-1, AIHA, and HASQARD requirements, ensuring adherence to industry standards and fostering continuous improvement.
• Review technical sampling and analysis plans, statements of work, and final reports across multiple document formats.
• Used i-CAS to manage corrective actions and track tasks and assignments effectively.

• Analyzed wastewater samples to support compliance reporting, operational monitoring, and process control.
• Trained and directed laboratory personnel in testing procedures and daily operations to ensure compliance and operational efficiency.
• Contributed to the EPA NPDES permit review and renewal process.
• Managed annual state laboratory accreditation requirements and proficiency testing activities.
• Supported regulatory compliance by adhering to established guidelines and practices.
• Planned and completed preventive maintenance activities and coordinated scheduled and corrective maintenance services.
• Served as a QA/QC officer, verifying accuracy and precision in analytical testing to maintain high standards.
• Developed and maintained standard operating procedures, chemical hygiene documentation, bench sheets, and QA/QC manuals using standard methods and approved protocols.
• Prepared and submitted monthly and annual compliance reports for local, state, and federal agencies to support regulatory adherence.
• Conducted equipment recertification to ensure operational accuracy and compliance with standards. Verified operational accuracy and compliance.
• Submitted regulatory compliance reports to local, state, and federal agencies.
• Assisted with training personnel on laboratory procedures, testing methods, and equipment use.

• Operated Wastewater Treatment Facility, conducted equipment inspections, adjusted biological processes, and performed preventive maintenance.
• Monitored facility controls and adjusted settings for safe system performance.
• Completed routine maintenance on pumps, valves, and operational equipment.
• Operated compost facility equipment, including heavy equipment, front loader, and compost turner, while performing preventive maintenance to support safe and reliable operations.
• Supported wastewater laboratory operations as backup staff, including laboratory testing and equipment maintenance to promote accuracy and reliability.
• Captured and maintained detailed readings and logs for City of Richland utility systems.
• Managed production and quality documentation, ensured compliance with operational standards and accuracy in reporting.

Operated the Household Hazardous Waste Facility by sorting, classifying, and packaging hazardous materials in accordance with 40-hour HAZWOPER and 8-hour DOT certification requirements.

• Coordinated collection events with participating cities, sorting, packaging, and loading hazardous materials for safe shipment..
• Operated and maintained forklifts and recycling equipment used to process household hazardous waste.
• Assisted patrons by answering questions and providing guidance at City of Richland facilities to enhance their experience, providing information and direction at City of Richland facilities
• Conducted safety checks in public areas, ensuring compliance with safety regulations and promoting a safe environment. for safety and rule compliance.

• Reconciled cash receipts and posted transactions in city financial records.
• Ensured accurate recording of cash, checks, and transfers to maintain financial integrity.
• Updated customer accounts and promptly resolved billing questions for city services, enhancing customer satisfaction.
• Recorded debit, credit and account transactions in computer spreadsheets and databases.
• Operated the City of Richland Landfill scale house, delivering efficient service to public and commercial customers.
• Collaborated with the Washington State Department of Ecology to support the development of the 2good2toss.com website.