Anna Locke
Claxton,GA
Summary
Dedicated Full Service Associate passionate about customer service. Focused on solving routine and complex problems to maintain customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Belk
11.2024 - 05.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Attractions Cast Member
Walt Disney World Company
01.2024 - 05.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
- Enhanced overall attraction presentation by maintaining clean surroundings at all times including queue areas, ride vehicles, and exit paths.
- Nurtured a welcoming atmosphere for diverse guest populations through cultural sensitivity training application in daily interactions.
Substitute Teacher
Claxton Elementary School
08.2023 - 12.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Office Assistant
Evans County Board Of Education
08.2021 - 05.2022
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Bakery Worker
Georgia Bakery
10.2020 - 05.2021
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
Education
Associate of Applied Science - Business Technology
Ogeechee Technical College
Statesboro, GA05-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
Timeline
Retail Sales Associate
Belk
11.2024 - 05.2025
Attractions Cast Member
Walt Disney World Company
01.2024 - 05.2024
Substitute Teacher
Claxton Elementary School
08.2023 - 12.2023
Office Assistant
Evans County Board Of Education
08.2021 - 05.2022
Bakery Worker
Georgia Bakery
10.2020 - 05.2021
Associate of Applied Science - Business Technology
Ogeechee Technical College
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