Anna Loyd
Atlanta,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
In-Home Nanny
Private Family Client
Nashville, TN
06.2017 - 07.2024
- Ensured safety at all times by monitoring the environment for potential hazards or risks.
- Created an atmosphere that was conducive to learning through positive reinforcement techniques.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
Server
The Bluebird Cafe
Nashville, TN
03.2017 - 07.2024
- Efficiently served a section of 45 patrons during peak hours.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained a record of consistently upselling items, resulting in the highest check averages.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Facilitated the training process for new servers
Bartender
Mellow Mushroom
Nashville, TN
01.2019 - 01.2020
- Assisted in the preparation of drinks and cocktails for customers.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Skills
- High-volume Management
- Point of Sale (POS) system operations
- Liquor, wine, and food service
- Cash Handling
- Guest Relations Management
- Price memorization
- Responsible Alcohol Service
- Upselling strategies
References
References available upon request.
Timeline
Bartender
Mellow Mushroom
01.2019 - 01.2020
In-Home Nanny
Private Family Client
06.2017 - 07.2024
Server
The Bluebird Cafe
03.2017 - 07.2024