Summary
Overview
Work History
Education
Skills
Timeline
TECHNICAL SKILLS
Generic

Anna Man

Forest Hills,NY

Summary

Have a foundation of analytical and visualization tools such as Excel, SQL and Tableau. Comfortable with creating data driven solutions and actions.

Overview

12
12
years of professional experience

Work History

Operations Manager

Waterworks
09.2001 - 06.2006
  • Analyzed operational data to identify potential facility and inventory issues, implementing strategies to mitigate risks accordingly
  • Supported sales team with project completion and maintaining client relationships with regular site visits and calls
  • Reduced turnaround time for project completion through effective inventory management and studio floor displays

Client Service Representative

JPMorgan Chase
09.1994 - 09.2001
  • Assisted clients with sensitive transactions
  • Identified client needs and provided appropriate solutions with expediency and discretion
  • Participated in training sessions to improve products knowledge and customer service techniques.

Education

High School Diploma -

Stuyvesant HS
New York, NY
06.1991

No Degree - Business Communication

Borough of Manhattan Community College
New York, NY

Skills

  • Data-driven problem analysis
  • Detail oriented
  • Data cleaning
  • Strong work ethic

Timeline

Operations Manager

Waterworks
09.2001 - 06.2006

Client Service Representative

JPMorgan Chase
09.1994 - 09.2001

High School Diploma -

Stuyvesant HS

No Degree - Business Communication

Borough of Manhattan Community College

TECHNICAL SKILLS

Excel spreadsheets analysis

Word/Office 2004 and higher

SQL Syntax

Tableau software

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