Anna Man
Forest Hills,NY
Summary
Have a foundation of analytical and visualization tools such as Excel, SQL and Tableau. Comfortable with creating data driven solutions and actions.
Overview
12
12
years of professional experience
Work History
Operations Manager
Waterworks
New York, NY
09.2001 - 06.2006
- Analyzed operational data to identify potential facility and inventory issues, implementing strategies to mitigate risks accordingly
- Supported sales team with project completion and maintaining client relationships with regular site visits and calls
- Reduced turnaround time for project completion through effective inventory management and studio floor displays
Client Service Representative
JPMorgan Chase
New York, NY
09.1994 - 09.2001
- Assisted clients with sensitive transactions
- Identified client needs and provided appropriate solutions with expediency and discretion
- Participated in training sessions to improve products knowledge and customer service techniques.
Education
High School Diploma -
Stuyvesant HS
New York, NY06.1991
No Degree - Business Communication
Borough of Manhattan Community College
New York, NYSkills
- Data-driven problem analysis
- Detail oriented
- Data cleaning
- Strong work ethic
Timeline
Operations Manager
Waterworks
09.2001 - 06.2006
Client Service Representative
JPMorgan Chase
09.1994 - 09.2001
High School Diploma -
Stuyvesant HS
No Degree - Business Communication
Borough of Manhattan Community College
TECHNICAL SKILLS
Excel spreadsheets analysis
Word/Office 2004 and higher
SQL Syntax
Tableau software