Anna Marie Klotz
Sheboygan,Wisconsin
Summary
Dynamic leader with management and staff motivation. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
17
17
years of professional experience
Work History
Shift Manager
Hardee's
04.2022 - Current
- Supervise staff, resolve issues, handle complaints, and guide employees
- Recommend changes, maintain records, and collaborate with managers
- Analyze financials, coordinate activities, prepare reports, train employees, oversee shipping and distribution, and plan stockroom layouts
Care Giver
Comfort Keepers
03.2020 - 07.2022
- Provide personal care, assist with moving, bathing, and dressing patients
- Offer emotional support and guidance
- Plan and prepare meals
- Engage patients with conversation and activities
- Maintain care records and report to supervisors
- Perform additional tasks like errands and dressing changes
Deli/Bakery Manager
Walmart
01.2008 - 12.2020
- Investigate and resolve complaints
- Maintain and record inventories of food and equipment
- Schedule and verify food and beverage deliveries
- Coordinate assignments for efficiency
- Ensure compliance with health and fire regulations
- Set standards for performance and customer service
- Review and price menu items
- Improve service and safety procedures
Education
High School Diploma -
Cody High School
Detroit, MISkills
- Resolve complaints, balance cash, manage inventories
- Train staff, assign duties, evaluate performance
- Assess nutritional needs, plan menus, oversee food
- Provide personal care, assist with movement, hygiene
- Maintain records, report to supervisors
- Plan and prepare meals, monitor vital signs
- Perform errands, administer medications, change dressings
- Oversee food quality, compliance, deliveries
- Set performance and customer service standards
- Supervise staff, recommend changes, coordinate activities
- Prepare reports, train employees
- Oversee shipping and distribution, plan layouts
- Collaborate on equipment and scheduling
- Analyze financials, contribute to budget planning
Timeline
Shift Manager
Hardee's
04.2022 - Current
Care Giver
Comfort Keepers
03.2020 - 07.2022
Deli/Bakery Manager
Walmart
01.2008 - 12.2020
High School Diploma -
Cody High School
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