Anna Mastroianni
Overview
20
20
years of professional experience
Work History
Director Finance Customer & Business Integration
C&S Wholesale Grocers
04.2023 - Current
- Responsible for implementation of contractual obligations: systematic set up and audit of billing mechanisms, rebates and other deliverables as defined in customer agreements
- Work with customers, IT, finance, and other internal business partners to define, develop, tests and implement all requirements, ensure a seamless business transition, and establish post go-live support
- Implemented financial set up for 10+ small to medium volume customers and one $700M customer
- Completed OTC system transition to cloud solution in Southwest region supplying over 900 independent grocery stores
- Boosted customer satisfaction through exceptional relationship management and prompt resolution of issues.
Director FP&A, Budget and Capital Management
C&S Wholesale Grocers
06.2020 - 04.2023
- Responsible for coordination of enterprise operational and capital budgeting process and system.
- Lead business partners across all departments through the process of creation, executive review and approval
- Responsible for reviewing, approving and processing all Capital Expense Requests for the enterprise, ROI analysis, spend projections, conducting postmortem analysis on completed initiatives
- Presented results to the steering committee
- Prepared quarterly board deck preparations
- Completed planning system transition from PBSC to EPM Oracle Cloud, implemented Workforce planning platform, developed training and best practices documentation, trained 50+ users, optimized system post transition which allowed staff reduction
- Developed capital management system cloud solution
Director FP&A, Commercial Finance
C&S Wholesale Grocers
04.2016 - 06.2020
- Responsible for financial analysis and reporting of customer profitability
- Conducted ROI analysis to determine financial impact across all departments of contemplated network changes
- Presented business cases to senior leadership to focus the organization on our highest return opportunities
- Developed a stronger linkage from the beginning of projects through evaluation, execution, and oversight
- Transitioned from rudimentary quarterly profitability calculations to monthly full customer P&L reporting model, developed Private Label Brand P&L, built a very strong team, Supported planning and execution of a complete commercial department organizational reorganization initiative
- In partnership with Chef Commercial Officer navigated company through periods of significant change, maintaining focus on long-term strategic goals and strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
Process Quality Director
C&S Wholesale Grocers
04.2014 - 04.2016
- Responsible for Process Quality team of 28 across the country responsible for operational planning and financial control of total of $400M+ annual warehouse operations budget in of 45 distribution centers across the country as well as process improvement initiative support
- Developed the role of Process Quality Manager as support structure for General Managers of distribution centers in the Northeast region
- Developed national team after operations teams recognized the role as key business partner critical to success of each site.
- Evolved warehouse operations budget process to accommodate business changes and initiatives to enable accountability and financial discipline
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations e.g turnover and delivery quality
- Created tools to increase accuracy and consistency in development of ROIs and validation of actual business impact of carried out initiatives
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Reduced operational risks while organizing data to forecast performance trends.
- Boosted operational efficiency by optimizing supply chain processes.
Regional Process Quality Manager
C&S Wholesale Grocers
06.2011 - 04.2014
- Responsible for directing of daily activities of 7 Process Quality Managers overseeing 12 facilities across the region tasked with operational planning of daily staffing, considering seasonal business changes and ensuring effective communication and support to minimize labor costs at each facility
- Developed consistency across the region in responsibilities, tools and processes used for operational planning, compliance and communication in order to support General Manager by supplying key information needed for decision making and running efficient operation
- Lead regional efforts in identifying root causes for operational issues
- Developing and recommending solutions, monitoring performance metrics
- Responsible for roll out processes and best practices across the region
- Collaborated with 9 GMs to plan and carry out all P&L budgeting and forecasting activities including, labor, workers compensation, and expense budgets totaling approximately $168M annually among 13 sites
- Partnered with RVP’s and Corporate Leadership in departments (such as Procurement, Transportation, IT, Customer Service) to develop operational plans for corporate acquisitions, business changes and start ups to include item action lists, head count requirements, hiring plans, scheduling, equipment needs and more
Logistics Resources and Control Manager
C&S Wholesale Grocers
05.2008 - 06.2011
- Led three facilities thruought a successful start up of a new customer
- Planned all details: from hiring and training to rack construction, equipment needs and receiving of new inventory
- Worked with other corporate departments such as HR, IT, Transportation, Procurement, and Customer Service to ensure readiness for go live
- Represented warehouse operations and reported progress of the project to corporate as well as the new customer on weekly calls
- Led the planning and preparation for additional 270,000 cases a week across perishable, dry and a frozen warehouses with no impact to the existing as well as the new customer throughout the start up
- While collaborating with other departments directed the planning and preparation for labor contingency plan for two New England facilities to include hiring, staffing, receiving, equipment purchase plans
- Planned and directed the execution of move of tobacco selection operation from Brattleboro to Windsor Locks
- Responsible for overseeing a number of tasks including: legal state requirements, staffing increase, and reduction, inventory transfers, audit requirements which resulted in a seamless transition with no customer impact
- Led the annual budgeting and forecasting process for 11 facilities in partnership with site General Managers
Logistics Resources and Control Manager
C&S Wholesale Grocers
10.2007 - 05.2008
- Managed facility's operational planning and scheduling function to maximize output of shipping 1 million cases a week which resulted in ability to project and control labor cost in advance
- Led on site efforts in identifying root causes for and reducing inventory shrink and finished goods damage with a result of lowering the warehouse damage by over $500,000 annually
- Developed and executed a transition and staffing plan for a business addition of 150,000 cases a week
Business Analyst / Logistics Resources and Control Manager
C&S Wholesale Grocers
02.2005 - 10.2007
- Managed daily activities of inventory control team of 10 associates and 1 supervisor in a 1 million square foot distribution center housing over 3 million cases
- Directed daily activities of audit team of 8 associates meeting all external customer audit sample and KPI requirements while increasing the team’s productivity to exceed corporate standard
- Supervised a team of 7 associates responsible for other support functions in the warehouse such as slotting, product staging, claims processing, and quality assurance
- Led planning between procurement, transportation and warehouse for seasonal volume changes and customers’ ads
- Coordinated product transfers between facility and outside storage to meet customer service level obligations
Education
Bachelor of Arts - Business Administration And Management
Michigan State University
East Lansing, MILean Six Sigma
Villanova University
Villanova, PASkills
- Financial analysis
- Financial planning and reporting
- Strategic planning
- Budget management
- Process improvement
- Project Management
- Start ups
- Talent Development
- Team Leadership
Certification
PMP
Languages
Polish
Native or Bilingual
Timeline
Director Finance Customer & Business Integration
C&S Wholesale Grocers
04.2023 - Current
Director FP&A, Budget and Capital Management
C&S Wholesale Grocers
06.2020 - 04.2023
Director FP&A, Commercial Finance
C&S Wholesale Grocers
04.2016 - 06.2020
Process Quality Director
C&S Wholesale Grocers
04.2014 - 04.2016
Regional Process Quality Manager
C&S Wholesale Grocers
06.2011 - 04.2014
Logistics Resources and Control Manager
C&S Wholesale Grocers
05.2008 - 06.2011
Logistics Resources and Control Manager
C&S Wholesale Grocers
10.2007 - 05.2008
Business Analyst / Logistics Resources and Control Manager
C&S Wholesale Grocers
02.2005 - 10.2007
Bachelor of Arts - Business Administration And Management
Michigan State University
Lean Six Sigma
Villanova University
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