Marketing graduate student with a background in psychology and brand communications and a genuine interest in how people connect with brands. My experience spans social media, experiential marketing, market research, customer engagement, retail sales, and team training. I’m a creative, people-oriented communicator who enjoys turning ideas into clear, engaging brand experiences.
• Consistently rank among the district’s top performers in retail sales and customer conversion while helping the store meet sales goals.
• Train and support new team members in customer service, sales techniques, product knowledge, and daily operating procedures.
• Support day-to-day store operations by taking on assistant-manager-level responsibilities and helping maintain team standards.
• Coach coworkers, monitor progress toward sales targets, and collaborate with the team to improve performance.
• Helped manage the organization’s social media accounts and contributed to a full rebranding initiative, including the logo, messaging, and overall brand presence.
• Increased digital reach to 35,000+ views in one month, with engagement rising 265% and followers increasing 233%.
• Expanded streaming access across iOS, Android, and Roku, reaching more than 5,400 users by August 2025.
• Assisted customers in fitting rooms, on the sales floor, and at the register while providing friendly, efficient service.
• Maintained store presentation and visual merchandising standards while supporting daily operations and customer needs.