Anna McRee
Service-oriented professional with track record in maintaining high standards of cleanliness and customer satisfaction. Known for strong team collaboration and results-driven approach, adaptable to dynamic work environments. Skilled in multitasking and effective communication, reliable in delivering consistent service quality.
Work History
Attendant
1 Year 7 Months- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Learned operational procedures quickly, adapting to varying tasks and responsibilities as needed.
- Supported inventory management by restocking supplies and monitoring stock levels regularly.
- Participated in training initiatives for new staff, sharing knowledge of operational best practices.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Worked with computers often.
- Fixed any machines or computers in timely manner to ensure guests did not have to wait.
- Served food at least once a week.
- Handled money everyday and made sure what was going out was accurate.
- Balanced every shift with paperwork to ensure everything was accurate.
Cashier
5 Months- Maintained cleanliness and organization of work area and lobby to enhance customer experience.
- Assisted customers with menu inquiries and recommended food options based on preferences.
- Collaborated with team members to ensure timely service during peak hours.
- Handled cash drawers accurately, balancing funds at shift end without discrepancies.
- Welcomed customers and helped determine their needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked with money and registers often.
- Ensured all cleaning was accurate and done well.
- Ensured all dishes were washed thoroughly.
- Ensured all guests were happy.
- Fixed orders if necessary.
Cashier/Cook
1 Year- Managed cash drawer accurately, ensuring accountability in daily transactions.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Engaged customers by promoting special offers and loyalty programs effectively.
- Adhered to safety guidelines and company policies while handling cash and food products.
- Greeted customers entering the restaurant and responded promptly to customer wants.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Served food to guest in a timely matter.
- Ensured guests were happy with everything and if they were not, I would ensure they left happy.
- Worked with a register and a mic system.
- Ensured proper cleaning was done and accurate.
Education
GED
- Relevant Coursework: Entrepreneurship & Career Prep
- Relevant Coursework: Digital Marketing & AP Art
- English Honors
Skills
Additional Information
Throughout the years, I have learned different things on my own or through courses.
I have owned my own businesses and have done fairly well with them. A few things I have personally learned over the years are: Gardening, sewing, jewelry making, tattooing, basic maintenance on vehicles, fixing certain technology (including, phones, computers and slot machines), cleaning procedures, and assembling furniture.
A lot of the courses I have taken in the past were mostly marketing, entrepreneurship, and business courses.
I have a way with people, whether it’s through a screen, a text message, a phone call, or face to face. I am definitely a people person.
I am very highly driven to achieve my goals, whether it’s personal goals or in my work place.