Jessica Tilton
Ridgeland,SC
Summary
Energetic and dependable with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer needs. Demonstrates consistent positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
4
4
years of professional experience
Work History
Attendant
Deep Clean Car Wash
05.2024 - 08.2024
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
Camp Counselor / Attendant
Hampton Lakes Community
05.2023 - 08.2023
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Front Desk
The Zone
10.2021 - 08.2022
- Managed a high volume of incoming calls, directing callers to appropriate personnel or assisting with their needs.
- Resolved guest concerns efficiently, contributing to increased customer satisfaction scores.
- Contributed to a positive workplace environment by maintaining strong relationships with colleagues from different departments.
Gymnastics Coach
Coastal Gymnastics
07.2020 - 10.2021
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Education
Bachelor's of Arts - Public Relations
University of South Carolina
05.2026
Skills
- I can work hard under pressure and communicate with my peers and supervisors
- I can work well in a team environment and individually
- Great customer relation skills
- Photography background with high school experience
- Strong Work Ethic
Volunteer/Service/Extra Information
- Joined service group marking turtle nests and cleaning up the beach, 07/21, present
- Help coach soccer league in summer
- USC Dance Marathon Team for Children's Miracle Network Hospitals
- Worked with PR team/ helping with social media posts for DewittTiltonGroup co.
Timeline
Attendant
Deep Clean Car Wash
05.2024 - 08.2024
Camp Counselor / Attendant
Hampton Lakes Community
05.2023 - 08.2023
Front Desk
The Zone
10.2021 - 08.2022
Gymnastics Coach
Coastal Gymnastics
07.2020 - 10.2021
Bachelor's of Arts - Public Relations
University of South Carolina
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