Anna Meldrum
Idaho Springs,CO
Summary
Seasoned professional with several years of experience. Cleaned floors of hallways and rooms, wiped glass and surfaces, dusted, removed trash, and maintained building entrances and walkways. Dedicated to procuring clean, sanitary work environments. Reliable food service worker bringing several years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures. Diligent professional offering food handling experience and focus on quality service. Skilled in managing ingredient preparation and kitchen organization. Dedicated to providing exceptional, consistent service to customers.
Overview
44
44
years of professional experience
Work History
Head Custodian
Clear Creek School District
Idaho Springs, CO
08.2011 - 06.2024
- Assigned tasks to custodial staff members based on their abilities and expertise.
- Supervised daily activities of custodial staff members including setting goals and deadlines.
- Liazon between Fire Department and School Staff.
- Was directly responsible for communications between custodial staff and other personnel at school.
Head Clerk
Safeway
Idaho Springs, CO
09.1980 - 04.2010
- Provided guidance regarding the interpretation of company policies, procedures, and regulations.
- Maintained inventory levels by monitoring stock usage and ordering supplies as needed.
- Developed and implemented customer service standards to ensure quality service.
- Participated in team meetings to discuss strategies for improving customer service practices.
- Organized filing systems to maintain accurate records of all transactions.
- Trained new clerks on company procedures, policies, and regulations.
- Resolved customer complaints promptly and professionally.
- Responded promptly to customer inquiries via telephone, email or in person.
- Ensured compliance with local, state, federal laws related to business operations.
- Supervised staff members and delegated tasks to ensure efficient workflow.
- Conducted performance appraisals for subordinate personnel.
- Documented processes for continuous improvement initiatives to increase efficiency.
- Implemented safety protocols throughout the organization to reduce risk of injury or loss.
- Coordinated with vendors to streamline supply chain operations.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Communicated with customers and employees to answer questions or explain information.
- Operated cash register to process cash, check, and credit card transactions.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Delivered messages and ran errands.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Inventoried and ordered materials, supplies and services.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Monitored and directed work of lower-level clerks.
- Answered telephones, directed calls, and took messages.
Food Service Specialist
Clear Creek School Districy
Idaho Springs, CO
11.2005 - 05.2008
- Stored perishables at appropriate temperatures in accordance with health code regulations.
- Provided customer service in a professional manner.
- Organized food supplies for distribution to troops in the field.
- Operated cash registers accurately and efficiently.
- Monitored kitchen staff performance during meal preparation time frames.
- Ensured compliance with food safety regulations.
- Assisted other team members with tasks as needed throughout shift hours.
- Followed proper procedures for receiving deliveries from suppliers.
- Received orders from vendors and restocked shelves accordingly.
- Provided customer service by taking orders accurately over the phone or in person.
- Inspected meals for quality control purposes before serving them to personnel.
- Maintained records of food inventories and supplies.
- Cooked items according to recipes using various cooking techniques.
- Ensured compliance with safety standards when handling food products.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Received food orders from individuals and explained offerings.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Set up, restocked and cleaned dining areas.
- Performed variety of duties related to food service.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Operated cash register to process cash, check, and credit card transactions.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Acquired new skills to support team and further accommodate customer needs.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Took and recorded temperatures of food, refrigerators and freezers.
- Cleaned and sanitized utensils, dishes or silverware.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Stored food in designated containers and storage areas to prevent spoilage.
- Monitored temperatures of prepared food and cold-storage areas.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
Education
Clear Creek High School
Evergreen, CO05-1977
Timeline
Head Custodian
Clear Creek School District
08.2011 - 06.2024
Food Service Specialist
Clear Creek School Districy
11.2005 - 05.2008
Head Clerk
Safeway
09.1980 - 04.2010
Clear Creek High School