Anna Miller
Lincoln,NE
Summary
Positive and professional customer service representative, with a proven track record at Scheels Sporting Goods. Successful in excelling in customer service and team leadership, effectively communicating while team-building to foster a supportive environment. My optimistic mindset and desire to understand my team help build rapport, and create an overall supportive community.
Overview
6
6
years of professional experience
Work History
Cashier Lead/Mentor
Scheels Sporting Goods
Lincoln, NE
10.2024 - Current
- Managed and organized upwards of 13 cashiers to ensure a positive work environment is upheld, with efficient completion of daily tasks.
- Mentor all new associates to cultivate a supportive and thriving work environment.
Customer Service Representative
Scheels Sporting Goods
Lincoln, NE
06.2023 - Current
- Articulated effective resolutions to complex issues that enhance customer interactions, and resolve inquiries.
- Collaboratively resolved complex issues, applying problem-solving skills to meet customer requirements.
Dance Instructor
LUXE Dance Academy/Elevation
Lincoln, NE
01.2020 - Current
- Ensure a quality practice and safe learning environment for dancers ranging from 3 to 12 years of age.
- Expand my creativity while developing and teaching fun, exciting routines that students will both enjoy and find challenging.
- Build relationships among myself and my students to create a welcoming learning community within my classes.
Cashier
Scheels Sporting Goods
Lincoln, NE
10.2020 - 06.2023
- Politely greeted customers and answered any questions about products, in and out of the store.
- Trained selected groups of new associates on how to efficiently operate the cash register and productively use their time when needed.
Education
Education And Human Sciences - Secondary Education - Mathematics
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-2026
High School Diploma -
Lincoln High School
Lincoln, NE05-2022
Skills
- Optimistic mindset
- Community builder
- Student engagement
- Classroom management
- Lesson planning and organization
- Effective communication
Timeline
Cashier Lead/Mentor
Scheels Sporting Goods
10.2024 - Current
Customer Service Representative
Scheels Sporting Goods
06.2023 - Current
Cashier
Scheels Sporting Goods
10.2020 - 06.2023
Dance Instructor
LUXE Dance Academy/Elevation
01.2020 - Current
Education And Human Sciences - Secondary Education - Mathematics
University of Nebraska, Lincoln
High School Diploma -
Lincoln High School
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