Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waitress
Crawfish Hole #2
01.2023 - 05.2023
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Receptionist
Minden Family Medicine
11.2021 - 03.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Waitress
Crawfish Hole #2
01.2021 - 05.2021
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Waitress
Habacu's Mexican Restaurant
06.2018 - 05.2020
Trained new waitstaff on proper food handling, customer service and safety procedures.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Folded napkins and prepared silverware sets to provide adequate supply for host station.