Anna M. Johnson
San Antonio
Summary
Results-driven business development and healthcare marketing professional with 10+ years of experience driving referral growth, building strategic partnerships, and exceeding revenue goals within healthcare, hospice, concierge medicine, and provider relations environments. Proven ability to cultivate strong relationships with physicians, attorneys, case managers, and community stakeholders while managing territory growth and improving client engagement. Skilled in sales strategy, account management, relationship building, and cross-functional collaboration.
Overview
2022
2022
years of professional experience
Work History
Business Development Liaison
Axon Medical Centers
2023 - 2026
- Developed and executed business development strategies to expand market presence and increase referrals.
- Built and maintained strong relationships with personal injury attorneys, case managers, paralegals, and legal assistants.
- Managed and expanded the San Antonio territory through strategic networking and outreach initiatives.
- Drove new referrals while maintaining and strengthening existing referral partnerships.
- Coordinated care between clients and providers to ensure seamless communication and service delivery.
- Identified opportunities for growth, partnerships, and new revenue streams.
- Cultivated long-term relationships with clients, partners, and stakeholders to support business objectives.
- Managed and expanded relationships with current clients through exceptional service and communication.
- Key Achievements:
- Consistently exceeded monthly revenue and growth targets.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
Patient Liaison
SignatureMD
2022 - 2023
- Facilitated the transition of traditional medical practices into membership-based concierge medicine practices.
- Educated patients on concierge medicine services and successfully enrolled patients into the program.
- Served as a primary resource for patients, physicians, and office staff during conversion processes.
- Maintained accurate and confidential patient information within company databases.
- Responded to patient inquiries via phone, email, and in-person consultations.
- Provided daily sales activity updates and administrative support to corporate management.
- Consistently met or exceeded patient enrollment goals.
Hospice Account Liaison
Heartland Hospice – HCR ManorCare
01.2018 - 01.2022
- Developed and maintained referral relationships with healthcare providers and community partners.
- Educated patients and families regarding hospice services and benefits.
- Served as a liaison between operations teams and referral sources to ensure exceptional customer service.
- Created and implemented marketing action plans based on community and market needs.
- Maintained communication with leadership, clinical teams, and referral partners to support growth initiatives.
- Identified barriers to growth and collaborated with internal teams to improve referral outcomes.
Business Development Specialist / Administrative Office Assistant
Wound Care Specialists of America
01.2012 - 01.2016
- Conducted cold and warm outreach to prospective and existing accounts daily.
- Generated new business through networking, relationship development, and marketing strategies.
- Delivered quarterly business reviews and client planning meetings.
- Identified customer needs and presented appropriate products and solutions.
- Participated in relationship-building activities to strengthen client retention and satisfaction.
- Developed sales strategies and marketing initiatives to support business growth.
- Maintained knowledge of industry trends, target accounts, and competitors.
Education
High School Diploma -
Byron P Steele
Cibolo, TX06-2009
Skills
- Business Development
- Healthcare Marketing
- Territory Management
- Relationship Building
- Sales Strategy & Growth
- Referral Management
- Account Management
- Strategic Partnerships
- Customer Service Excellence
- Public Relations
- Market Analysis
- Team Collaboration
- Communication Skills
- Organizational Skills
- Microsoft Office Suite
- Goal & Results Oriented
Timeline
Hospice Account Liaison
Heartland Hospice – HCR ManorCare
01.2018 - 01.2022
Business Development Specialist / Administrative Office Assistant
Wound Care Specialists of America
01.2012 - 01.2016
Business Development Liaison
Axon Medical Centers
2023 - 2026
Patient Liaison
SignatureMD
2022 - 2023
High School Diploma -
Byron P Steele