Anna Monette
Berkeley,CA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
4
4
years of professional experience
Work History
Crew Member
J-Quint LLC McDonalds
12.2020 - 08.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Coaching Assistant
West Volusia Swim Club
05.2018 - 12.2020
- Demonstrated high level of respect for opponents, officials and facilities.
- Cultivated community and media relations through social media and other communication channels to support program.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Promoted good sportsmanship with competing teams on- and off-field.
- Built positive and productive relationships with parents of student athletes.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Monitored athletes during events and practice to quickly identify injuries.
- Created and implemented coaching and training plans for score development and to enhance performance.
- Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
- Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
- Engaged athletes in discussions on race strategy, mental preparedness, visualization and performance.
- Enhanced player health with optimized nutritional strategies and improved life choices.
- Promoted program and supported team alongside parent groups and student clubs.
Education
GED -
Deland High School
Deland, FL05.2022
Skills
- Employee Training and Supervision
- Dependable and Cooperative
- Food Production Processes
- Food Packaging and Labeling
- Coffee and Tea Service
- Managing Orders and Deliveries
- Taking Orders
- Cash Drawer Operations
- Special Orders and Dietary Restrictions
- Cleaning and Sanitizing
- Daily Food Preparation
- Customer Relations
- Valid Driver's License
- Adaptability and Flexibility
- PPE Compliance
- Drive-Thru Operation
- Food and Beverage Service
- Teamwork and Collaboration
- Customer Service
- Kitchen Safety Standards
- Stocking and Replenishing
- Willingness to Learn
- Health and Safety Standards
- Crew Leadership
- Safe Food Handling
- Resolving Complaints
- Monetary Transactions
- Preparing Food Items
- Counter Sanitization
- Servsafe Certified
Timeline
Crew Member
J-Quint LLC McDonalds
12.2020 - 08.2022
Coaching Assistant
West Volusia Swim Club
05.2018 - 12.2020
GED -
Deland High School
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