Anna Murphy
Christmas,FL
Summary
Enthusiastic barista skilled in time management and attention to detail. Proven ability to streamline operations during peak hours while providing exceptional service. Ready to leverage strong teamwork and problem-solving skills to enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
02.2026 - 12.2028
- Crafted high-quality beverages according to customer preferences and company standards.
- Maintained cleanliness and organization of workstations and equipment to ensure a safe environment.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on beverage preparation and store protocols.
- Operated POS system accurately, processing transactions and managing cash flow effectively.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
- Implemented inventory management practices, ensuring timely restocking of supplies and ingredients.
- Engaged with customers to build rapport, enhancing overall customer experience and loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Followed exact recipes for mixing and preparing beverage and food items.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared high-quality beverages consistently to meet customer expectations.
- Maintained cleanliness and organization of workstations and equipment throughout shifts.
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Operated point-of-sale system accurately for order processing and cash handling.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Implemented inventory management practices to ensure product availability and reduce waste.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Education
High School Diploma -
Flvs
Orlando, FL05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Exceptional customer service
- Cash register operation
- Espresso machine operation
- Beverage preparation
- Excellent memory
- Coffee machinery
- Inventory management
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Full Professional
Timeline
Barista
Starbucks
02.2026 - 12.2028
High School Diploma -
Flvs