Anna Nau
Denver,CO
Summary
Experienced and detail-oriented Social Media Content Creator with a strong background in content production, social media management, and team collaboration. Adept at developing engaging content and managing multiple platforms to deliver impactful digital experiences. Skilled in video editing, photography, and staying current with industry trends to ensure a modern, cohesive brand presence. Proven ability to balance creative and operational tasks, including content creation and studio organization, to provide a seamless client experience. A warm and personable professional who values building connections and fostering a welcoming atmosphere. Dedicated to executing innovative content strategies that align with brand goals and drive audience engagement, while thriving in a fast-paced, hybrid role that demands creativity and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Manager/ Content Creator
Lavender Coffee Boutique
05.2024 - Current
- Trained and developed new employees for ease of transition into team.
- Researched and stayed up to date with current trends to create a modern and relatable social media presence.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Helped curate and merchandize inventory to convey a cohesive brand voice.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Applied current editing and photography tools to tell great stories.
- Used social media to promote events and build audience.
- Managed content across multiple platforms for widest audience reach.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Produced original, creative content for promotional advertisements and marketing materials.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
- Created content for websites and online publications.
- Managed competing deadlines with efficiency.
Residential Counselor
Laradon
11.2023 - Current
- Provided emotional support and crisis intervention for youth in a group home setting, promoting a positive and nurturing environment
- Created and implemented a weekly music group for youth to participate in, focused on exploring music as a means for expressing feelings
- Assisted individuals with daily living skills, including meal planning, budgeting, and accessing community resources
- Monitored and documented resident behavior, progress, and medication adherence, communicating observations to program management
- Participated in staff meetings and training sessions, contributing insights and suggestions to enhance resident care and support
- Supervised and assisted children/youth with medications, ensuring adherence to medication protocols and safety measures
- Ensured the cleanliness, safety, and orderliness of facilities, maintaining compliance with regulatory standards
- Collaborated with program management to implement behavior programs and address resident needs effectively
Social Media Manager/ Barista
Monk & Mongoose Coffee Co
06.2022 - 11.2023
- Created content and ran the business Instagram and Tik Tok profiles
- Crafted quality coffee and tea beverages in accordance with company standards
- Accurately managed cash flow operations totaling up to $5,000 per shift
- Built rapport with new and returning customers to promote Monk's mission of being the best part of the customers day
- Provided friendly customer service while remaining calm during periods of high volume sales, as well as diffused volatile customer interactions calmly and courteously while upholding company policy
- Planned, created, posted, and captioned content
- Managed social media operations, including responding to customer comments and messages
Worship Intern
Red Rocks Church
08.2022 - 09.2022
- Organized, planned, and led multiple weekly worship gatherings
- Led groups of students in games, worship, small group discussions, etc
- Participated as a key member of worship staff, scheduling teams for weekly events, creating set lists, building Ableton Live sessions, directing rehearsals
- Managed ministry budget, documented all purchases
- Instructed/mentored youth between grades 6 and 12
- Oversaw teams of volunteers focused on worship, recruited, equipped, and motivated band members for professional accompaniment
- Created and implemented learning plans for students involved in the worship ministry
- Planned and executed events for students and volunteers
Barista
Starbucks Coffee
12.2017 - 03.2021
- Directed as a team member of barista team at Starbucks, jobs included interacting with customers, taking orders, preparing food and drink, restocking, cleaning, opening/closing duties
- Practiced professional customer communication at least 100 times a day, collaborated with a diverse population of employees, well educated in handling cash register, and drive through, earned practice marketing new products, fast paced, rigorous environment
Education
Some College (No Degree) - Psychology
University Of Northern Colorado
Greeley, COSkills
- Multitasking
- Collaborative problem solving
- CapCut
- Final Cut Pro
- Consulting
- Interpersonal skills
- Latte art
- Merchandising strategy
- Social media and promotions
- Stock photography
- Video editing
- Adobe creative suite
Certification
CPR/First Aid, American Red Cross, 11/01/23
Timeline
Retail Manager/ Content Creator
Lavender Coffee Boutique
05.2024 - Current
Residential Counselor
Laradon
11.2023 - Current
Worship Intern
Red Rocks Church
08.2022 - 09.2022
Social Media Manager/ Barista
Monk & Mongoose Coffee Co
06.2022 - 11.2023
Barista
Starbucks Coffee
12.2017 - 03.2021
CPR/First Aid, American Red Cross, 11/01/23
Some College (No Degree) - Psychology
University Of Northern Colorado
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