Anna Neal
Muscle Shoals
Summary
Developed strong customer service and multitasking skills in high-paced environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Sandwich Maker
Jimmy John's
04.2024 - 03.2025
- Acted as a manager by closing the store and handling money from the day.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Greeted guests, promoted specials, and took orders.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
- Restocked and rotated stock in display case to mitigate stock loss.
Host
Ricatoni S Italian Grill
06.2022 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Bachelor of Arts - Music Education
University of North Alabama
Florence, AL05-2026
High School Diploma -
Muscle Shoals High School
Muscle Shoals, AL04-2021
Skills
- Effective multi-tasking
- Cleanliness
- Cash register operation
- Task delegation
- Salesmanship
- Complex Problem-solving
Timeline
Sandwich Maker
Jimmy John's
04.2024 - 03.2025
Host
Ricatoni S Italian Grill
06.2022 - 06.2023
Bachelor of Arts - Music Education
University of North Alabama
High School Diploma -
Muscle Shoals High School
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