Anna Otto
Winston-Salem,NC
Summary
Dependable Coordinator, is a highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Skilled at developing and maintaining new opportunities for the betterment of the organization.
Overview
4
4
years of professional experience
Work History
Girls Discipleship Coordinator
Hope Presbyterian Church
06.2023 - Current
- Care for students and families by partnering with the Director of Student Ministry
- Meet regularly with female students (grade 6-12) to build relationships, support, and encourage them, read Scripture, and pray together
- Assist the youth ministry staff in the planning and implementation of large group gatherings, events, and trips
- Lead Bible studies and other connection gatherings for female students
- Research and acquire resources to assist the spiritual development and growth of students and families
- Initiated the creation of small groups of middle school girls, high school prayer breakfast, rewrote the plan for Sunday youth group, making it a weekly event
Owner
Beauty From Life Baking LLC
01.2022 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Consistently receive five star ratings from customers, in areas of communication, work quality, and professional manner
Connections Coordinator
Hope Presbyterian Church
05.2021 - Current
- Create a welcoming environment for visitors and guests alike
- Recruit, train, and manage several teams connected with hospitality
- Contributed ideas during brainstorming sessions aimed at developing creative ways for increased congregational involvement
- Use Canva to create and design promotional slides for church events
- Create content and help manage social media accounts
- Facilitate connections between missionaries and the local church
- Seek out ministry opportunities for the church to get involved in within the local community
- Network with church members and visitors; answer questions & serve as point of contact.
- Assisted in the implementation of new membership onboarding initiatives.
- Assisted team members with problem-solving strategies, fostering a collaborative environment for success.
- Coordinated events and activities to foster community engagement and strengthen connections within the church
- Consistently ranked as "outstanding" at end of year performance review
Head of Cakes and Scones
Lavender & Honey
01.2020 - 05.2021
- Tracked special orders, inventory, and supplies necessary for cakes and scones
- Calculated how much product was necessary for each day, while avoiding waste
- Created and tested recipes to meet demand for new menu items
- Taught and supervised others both with recipes and techniques
- Delivered and decorated wedding cakes
- Maintained organization and functioned efficiently in high-pressure environment
- Balanced multiple tasks simultaneously
- Coached and managed an assistant, prioritizing tasks to be completed.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Arts - Christian Formation and Ministry
Wheaton College (IL)
Wheaton, IL05.2019
High School Diploma -
Legacy International Academy (Home School)
Winston-Salem, NC05.2015
Skills
- Hospitality
- Design
- Communication
- Attention to Detail
- Working with others
- Flexibility and Adaptability
- Quick Learner
- Problem Solving
- People Skills
- Listening
- Organizational Skills
- Project Management
- Discretion and Confidentiality
- Point of Contact
- Event Planning and Coordination
References
Reverend Ethan Smith, Pastor for Congregational Life, Hope Presbyterian Church, (704)621-6477, esmith@hopechurchws.org
Dr. Delane Clark, Retired, United States Air Force Academy, (662)574-9071, DelaneEClark@gmail.com
Timeline
Girls Discipleship Coordinator
Hope Presbyterian Church
06.2023 - Current
Owner
Beauty From Life Baking LLC
01.2022 - Current
Connections Coordinator
Hope Presbyterian Church
05.2021 - Current
Head of Cakes and Scones
Lavender & Honey
01.2020 - 05.2021
Bachelor of Arts - Christian Formation and Ministry
Wheaton College (IL)
High School Diploma -
Legacy International Academy (Home School)
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