Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Pablo

Summary

Experienced with managing comprehensive record-keeping systems. Utilizes detailed documentation and efficient filing techniques to ensure accessibility. Knowledge of maintaining data accuracy and confidentiality standards.


Overview

10
10
years of professional experience

Work History

LUPZ Records Specialist

Gila River Indian Community
06.2024 - Current
  • Scanned paper records to transfer to digital filing systems.
  • Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
  • Improved customer service response times by efficiently locating and providing requested documentation when needed.
  • Ensured accurate recordkeeping by regularly auditing and updating database information.
  • Maintained and updated records through dedicated digital database.
  • Maintained accuracy of records by verifying accuracy of data in records.

Pharmacy Technician

Gila River Health Care
05.2022 - 06.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Prior Authorization Coordinator

Centene
06.2021 - 05.2022
  • Fielded telephone inquiries on authorization details from plan members and medical staff.
  • Reached out to insurance carriers to obtain prior authorization for testing and procedures.
  • Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
  • Processed patients lacking coverage for planned procedures.
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization.

Prior Authorization Coordinator

MedImpact
07.2019 - 03.2020
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
  • Tracked referral submission during facilitation of prior authorization issuance.
  • Triaged unscheduled and emergency authorizations, directing submissions to appropriate personnel for rapid response.

Pharmacy Technician

Gila River Healthcare
11.2014 - 06.2019
  • Receptively answered customer questions and helped locate desired items in pharmacy
  • Prepared medications such as emulsions, liquids, powders and ointments
  • Verified and labeled prescriptions with 8 point check
  • Received and accurately processed written prescriptions from customers using RxEVO computer system

Education

Bachelor of Science - Healthcare Service Management

DeVry University
Villa Park, IL
05.2025

Pharmacy Tech -

Allied Schools
2010

Skills

  • Motivated self-starter
  • Committed to quality assurance
  • Computer proficiency
  • Organization and Time management
  • Customer Service
  • MS Office
  • Critical thinking
  • Filing systems
  • Microsoft Excel
  • Data entry

Timeline

LUPZ Records Specialist

Gila River Indian Community
06.2024 - Current

Pharmacy Technician

Gila River Health Care
05.2022 - 06.2024

Prior Authorization Coordinator

Centene
06.2021 - 05.2022

Prior Authorization Coordinator

MedImpact
07.2019 - 03.2020

Pharmacy Technician

Gila River Healthcare
11.2014 - 06.2019

Bachelor of Science - Healthcare Service Management

DeVry University

Pharmacy Tech -

Allied Schools
Anna Pablo