ANNA PETERSON
Shawnee,KS
Summary
Disciplined and creative Advertising and Public Relations student at Kansas State University, skilled in transforming ideas into compelling narratives. Passionate about writing, social media, sales, and design, with a strong focus on detail and an insatiable curiosity for every project. Committed to discovering innovative methods for audience engagement and enhancing communication skills. Eager to contribute fresh perspectives and drive impactful storytelling in dynamic environments.
Overview
1
1
Certification
Work History
Server
Tanners Grill and Bar
Manhattan, KS
09.2025 - Current
- Supported team members during peak hours to enhance overall efficiency.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Implemented upselling techniques, contributing to increased sales during peak hours.
Member Service Representative
Planet Fitness
Shawnee, KS
03.2022 - 01.2024
- Assisted members with account inquiries and resolved issues promptly.
- Utilized customer relationship management software to track interactions and enhance service quality.
- Educated members on products, services, and benefits to optimize their experience.
- Adapted quickly to new policies and procedures to provide effective support to members.
- Conducted follow-up calls to ensure member satisfaction and address any lingering concerns.
- Assisted members with account management, including updating personal information and setting up automated payments.
Education
Bachelor of Science - Advertising and Public Relations
Kansas State University
Manhattan, KS05.2027
High School -
DeSoto High School
De Soto, KS05-2023
Skills
- Creative content production
- Social media performance analysis
- Brand Development
- Campaign Management
- Content storytelling
- Brand Audits
- Graphic Design
- Strong oral communication skills
- Strategic press release crafting
- Brand outreach efforts
Certification
- HubSpot Social Media Certified
- MuckRack Fundamentals of Media Relations
- Stukent Social Media Simternship completion certificate
- Meltwater Influencer Marketing I-Industry Specialist
- Social media Management (in progress)
- Sports and Entertainment (in progress)
Timeline
Server
Tanners Grill and Bar
09.2025 - Current
Member Service Representative
Planet Fitness
03.2022 - 01.2024
Bachelor of Science - Advertising and Public Relations
Kansas State University
High School -
DeSoto High School