Anna Ragsdale
South Boston,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Capable of managing projects and collaborating effectively with teams.
Overview
10
10
years of professional experience
Work History
Waitress
Packhouse
Halifax, Virginia
10.2021 - Current
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Administrative Assistant
Bear Creek Lake State Park
Cumberland, VA
01.2018 - 10.2020
- Processed invoices for payments using accounting software applications.
- Oversaw operations of five cash registers and credit card terminals.
- Registered all overnight guests and answered phone calls/questions promptly.
- Supervised and trained staff in various departments.
- Handled incoming calls and directed messages to the appropriate department or employee.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Experienced in several computer applications, including Microsoft, Google Sheets/docs, Bm Web, Aspiria One, TAL, and Merchant Connect.
Manager
World Of Sports
South Boston, VA
12.2014 - 10.2017
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Completed daily deposits and handled cash and credit transactions.
- Planned parties/events, ordered inventory, and did monthly inventory count.
Education
Associate of Science - General Studies
Southside Community College
South Boston, VA12-2016
Bachelor of Science - Business Administration
Longwood University
Farmville, VASkills
- Customer Service and Communication Skills
- Teamwork and Collaboration
- Cash Handling
- Microsoft word and excell
- Time management and problem solving
- Data Entry
- Administrative office experience that led to customer satisfaction and highly productive office environment
- Staff Training and Development
References
- Laura Moss- Bear Creek Lake State Park Office Manager- 434-315-1744
- Denise Rudder- Manager- Packhouse- 434-579-9996
- Tammy Huddleston-Bear Creek Lake State Park- Supervisor- 434-547-9636
Timeline
Waitress
Packhouse
10.2021 - Current
Administrative Assistant
Bear Creek Lake State Park
01.2018 - 10.2020
Manager
World Of Sports
12.2014 - 10.2017
Associate of Science - General Studies
Southside Community College
Bachelor of Science - Business Administration
Longwood University
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