Anna Reckard

Sam's Club

11.2021 - Current

Maintained high level of efficiency in fast-paced work environment.
Greeted customers with friendly demeanor to enhance positive guest experience.
Adhered to customers need efficiently and with high quality.
Arranged supplies and equipment between storage and work areas.
Maintained composure and work quality while under stress.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Offered advice and assistance to customers, paying attention to special needs or wants.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Processed customer service orders promptly to increase customer satisfaction.
Exhibited high energy and professionalism when dealing with clients and staff.
Maintained up-to-date knowledge of product and service changes.
Trained new personnel regarding company operations, policies and services.
Maintained knowledge base of company pricing, products and services.
Organized food and products by date and maintained adequate supplies.
Checked refrigerated and frozen cases and replenished low stock every day.
Cleaned and maintained work areas, equipment and utensils.
Lifted and carried heavy materials.